What do users have to say about online news comments? Readers’ accounts and expectations of public debate and online moderation: a case study

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Abstract

This article discusses readers’ accounts on online news comments, through an analysis of comments threads on an article published in the online version of Portuguese newspaper Público in November 2013, focused on online news comments. As a case study on users’ perceptions towards comments sections while using them, I concluded that the discussion not only highlighted the negative perception that readers may have of the forum, but also the intensified power relationships among users themselves that can arise from a collaborative model of moderation.
Original languageEnglish
Pages (from-to)32- 44
Number of pages12
JournalParticipations - Journal of Audience and Reception Studies
Volume12
Issue number2
Publication statusPublished - 2015

Keywords

  • Online news comments
  • Public debate
  • Online moderation
  • News organizations
  • Journalism

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