TY - JOUR
T1 - Wearable technology
T2 - What explains continuance intention in smartwatches?
AU - Nascimento, Bruno
AU - Oliveira, Tiago
AU - Tam, Carlos
N1 - Nascimento, B., Oliveira, T., & Tam, C. (2018). Wearable technology: What explains continuance intention in smartwatches? Journal of Retailing and Consumer Services, 43, 157-169. DOI: 10.1016/j.jretconser.2018.03.017 ---%ABS2%
PY - 2018/7/1
Y1 - 2018/7/1
N2 - Smartwatch is a recent and significant development in the domain of wearable technology. We study continuance intention and its determinants, using a combination of the expectation-confirmation model (ECM) with habit, perceived usability, and perceived enjoyment, to explain the continuance intention of smartwatches. Based on a sample of 574 individuals collected from the USA, we show that relationships of ECM enhance the continuance intention, such as confirmation, perceived usefulness, and satisfaction, and also the role of habit and perceived usability. Additionally, we find that habit was the most important feature to explain the continuance intention of smartwatches. The paper ends with a discussion of the study's limitations and implications.
AB - Smartwatch is a recent and significant development in the domain of wearable technology. We study continuance intention and its determinants, using a combination of the expectation-confirmation model (ECM) with habit, perceived usability, and perceived enjoyment, to explain the continuance intention of smartwatches. Based on a sample of 574 individuals collected from the USA, we show that relationships of ECM enhance the continuance intention, such as confirmation, perceived usefulness, and satisfaction, and also the role of habit and perceived usability. Additionally, we find that habit was the most important feature to explain the continuance intention of smartwatches. The paper ends with a discussion of the study's limitations and implications.
KW - Continuance intention
KW - Expectation-confirmation model (ECM)
KW - Habit
KW - Perceived usability
KW - Smartwatches
KW - Wearables
UR - http://www.scopus.com/inward/record.url?scp=85044862866&partnerID=8YFLogxK
UR - http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS&DestLinkType=FullRecord;UT=WOS:000434834700018
U2 - 10.1016/j.jretconser.2018.03.017
DO - 10.1016/j.jretconser.2018.03.017
M3 - Article
AN - SCOPUS:85044862866
SN - 0969-6989
VL - 43
SP - 157
EP - 169
JO - Journal of Retailing and Consumer Services
JF - Journal of Retailing and Consumer Services
ER -