Users as service innovators: Evidence across healthcare and financial services

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationRevolutionizing Innovation: Users, Communities, and Open Innovation
EditorsKarim Lakhani, Dietmar Harhoff
PublisherMit Press
Chapter15
ISBN (Electronic)9780262331524
DOIs
Publication statusPublished - 2016

Cite this

Oliveira, P., & Canhao, H. (2016). Users as service innovators: Evidence across healthcare and financial services. In K. Lakhani, & D. Harhoff (Eds.), Revolutionizing Innovation: Users, Communities, and Open Innovation Mit Press. https://doi.org/10.7551/mitpress/9439.003.0021