Understanding hosts’ task performance antecedents in e-rentals

Iolanda Barbeitos; Tiago Oliveira

doi:10.1108/JHTT-11-2020-0286

Understanding hosts’ task performance antecedents in e-rentals

Iolanda Barbeitos, Tiago Oliveira

Research output: Contribution to journal › Article › peer-review

4 Citations (Scopus)

53 Downloads (Pure)

Abstract

Purpose
When evaluating a booking enquiry, hosts rely on peer-to-peer (P2P) accommodation platforms (P2PAP) to make an informed decision. Consequently, accepting or rejecting a booking is influenced by the capacity of the P2PAP to convey to hosts valuable information about guests. This study aims to explain hosts’ task performance in short-term rentals (e-rentals).

Design/methodology/approach
The proposed model explains hosts’ task performance in e-rentals as a combination of task-specific user capabilities and technology capabilities. The model was tested using the partial least square path modelling technique.

Findings
Task-specific user capabilities of covert observation and interrogation were found to have a positive influence on task performance. Moreover, a moderation effect of representation on the relationship between self-disclosure and task performance was found to be significant, yet contrary to the one hypothesized.

Originality/value
The findings from this study help to develop the concept of task-specific user capabilities in shaping task performance.

Original language	English
Pages (from-to)	835-854
Number of pages	20
Journal	Journal of Hospitality and Tourism Technology
Volume	13
Issue number	5
Early online date	18 Jul 2022
DOIs	https://doi.org/10.1108/JHTT-11-2020-0286
Publication status	Published - 30 Nov 2022

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 12 Responsible Consumption and Production

Keywords

Task performance
Sharing economy
Short-term rentals
P2P accommodation networks
P2P accommodation platforms
Task-specific user capabilities
Computer-mediated communication

Access to Document

10.1108/JHTT-11-2020-0286

Understanding hosts’ task performance antecedents in e-rentalsAccepted author manuscript, 1.19 MBLicence: CC BY-NC

https://www.emerald.com/insight/content/doi/10.1108/JHTT-11-2020-0286/full/html

Cite this

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title = "Understanding hosts{\textquoteright} task performance antecedents in e-rentals",

abstract = "Purpose When evaluating a booking enquiry, hosts rely on peer-to-peer (P2P) accommodation platforms (P2PAP) to make an informed decision. Consequently, accepting or rejecting a booking is influenced by the capacity of the P2PAP to convey to hosts valuable information about guests. This study aims to explain hosts{\textquoteright} task performance in short-term rentals (e-rentals). Design/methodology/approach The proposed model explains hosts{\textquoteright} task performance in e-rentals as a combination of task-specific user capabilities and technology capabilities. The model was tested using the partial least square path modelling technique. Findings Task-specific user capabilities of covert observation and interrogation were found to have a positive influence on task performance. Moreover, a moderation effect of representation on the relationship between self-disclosure and task performance was found to be significant, yet contrary to the one hypothesized. Originality/value The findings from this study help to develop the concept of task-specific user capabilities in shaping task performance.",

keywords = "Task performance, Sharing economy, Short-term rentals, P2P accommodation networks, P2P accommodation platforms, Task-specific user capabilities, Computer-mediated communication",

author = "Iolanda Barbeitos and Tiago Oliveira",

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AU - Oliveira, Tiago

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Y1 - 2022/11/30

N2 - Purpose When evaluating a booking enquiry, hosts rely on peer-to-peer (P2P) accommodation platforms (P2PAP) to make an informed decision. Consequently, accepting or rejecting a booking is influenced by the capacity of the P2PAP to convey to hosts valuable information about guests. This study aims to explain hosts’ task performance in short-term rentals (e-rentals). Design/methodology/approach The proposed model explains hosts’ task performance in e-rentals as a combination of task-specific user capabilities and technology capabilities. The model was tested using the partial least square path modelling technique. Findings Task-specific user capabilities of covert observation and interrogation were found to have a positive influence on task performance. Moreover, a moderation effect of representation on the relationship between self-disclosure and task performance was found to be significant, yet contrary to the one hypothesized. Originality/value The findings from this study help to develop the concept of task-specific user capabilities in shaping task performance.

AB - Purpose When evaluating a booking enquiry, hosts rely on peer-to-peer (P2P) accommodation platforms (P2PAP) to make an informed decision. Consequently, accepting or rejecting a booking is influenced by the capacity of the P2PAP to convey to hosts valuable information about guests. This study aims to explain hosts’ task performance in short-term rentals (e-rentals). Design/methodology/approach The proposed model explains hosts’ task performance in e-rentals as a combination of task-specific user capabilities and technology capabilities. The model was tested using the partial least square path modelling technique. Findings Task-specific user capabilities of covert observation and interrogation were found to have a positive influence on task performance. Moreover, a moderation effect of representation on the relationship between self-disclosure and task performance was found to be significant, yet contrary to the one hypothesized. Originality/value The findings from this study help to develop the concept of task-specific user capabilities in shaping task performance.

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KW - Sharing economy

KW - Short-term rentals

KW - P2P accommodation networks

KW - P2P accommodation platforms

KW - Task-specific user capabilities

KW - Computer-mediated communication

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JO - Journal of Hospitality and Tourism Technology

JF - Journal of Hospitality and Tourism Technology

IS - 5

ER -

Understanding hosts’ task performance antecedents in e-rentals

Abstract

UN SDGs

Keywords

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