The Utilization of Q Charts to Control Service Processes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageUnknown
Title of host publicationProceedings of the International Annual EurOMA Conference-Managing Operations in Service Economies
PagesNA
Publication statusPublished - 1 Jan 2010
Event17th International Annual EurOMA Conference-Managing Operations in Service Economies -
Duration: 1 Jan 2010 → …

Conference

Conference17th International Annual EurOMA Conference-Managing Operations in Service Economies
Period1/01/10 → …

Cite this

Puga-leal, R. S. A., Requeijo, J. F. G., & Pereira, Z. P. D. P. S. L. (2010). The Utilization of Q Charts to Control Service Processes. In Proceedings of the International Annual EurOMA Conference-Managing Operations in Service Economies (pp. NA)