The travel dream experience in pandemic times

Antónia Correia, Sérgio Moro, Paulo Rita

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)
28 Downloads (Pure)

Abstract

This study was developed to understand how tourists feel after dreamed travel experiences ended up cancelled. The orchestra model that considers experiences as an intermingled process was applied to analyse the negative feelings experienced by tourists during these pandemic times. Through web scraping, over 40 thousand comments from 600 threads discussing the pandemic impact on tourists’ inability to concretize their dreams were extracted from the TripAdvisor forum. Those comments were subjected to data mining techniques, including the generation of topic modelling and analysis of sentiment scores across continents vis-à-vis reported cases and fatalities. Results suggested that despite the disillusion for not being able to travel, tourists were understanding and mostly concerned with the health of their peers.
Original languageEnglish
Pages (from-to)373–388
Number of pages16
JournalAnatolia
Volume34
Issue number3
Early online date2 Mar 2022
DOIs
Publication statusPublished - 3 Jul 2023

Keywords

  • Coronavirus
  • Travel dreams
  • Pre-travel experience
  • Orchestra model
  • Data mining

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