The Synergetic Effect of Lean Six Sigma and TRIZ on the Improvement of an Electronic Component

Sónia Araújo, João M. Lopes, Anabela C. Alves, Helena Navas

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Continuous improvement is a constant concern of companies operating in strongly competitive markets. This means to be constantly unsatisfied with the company status-quo, searching for opportunities to improve. The goal is to increase business efficiency and effectiveness, providing value to the client. In a fast-paced compass industry with complex products, the combination of strategies that bring such value is preferred. To that, the authors proposed to combine synergistically Lean Six Sigma and TRIZ to improve an electronic component of an instrument system in a first-tier automotive industry. This component that had an insignificant cost (1MU maximum) had a high rejection rate provoking complaints and losses that reached a loss of 156 189 MU. This motivated the company to define a project and allocate resources to it. Thus, the project was allocated and developed in the context of an Industrial Engineering and Management master dissertation by the first author of this paper under an action-research strategy. The main results were a decrease of 83% of defects per million opportunities and savings higher than 50 000 MU.

Original languageEnglish
Title of host publicationIndustrial Engineering and Operations Management - 26th IJCIEOM 2nd Edition, 2021
EditorsAntônio Márcio Tavares Thomé, Rafael Garcia Barbastefano, Luiz Felipe Scavarda, João Carlos Gonçalves dos Reis, Marlene Paula Castro Amorim
Place of PublicationCham
PublisherSpringer
Pages409-420
Number of pages12
ISBN (Electronic)978-3-030-78570-3
ISBN (Print)978-3-030-78569-7
DOIs
Publication statusPublished - 2021
Event26th International Joint Conference on Industrial Engineering and Operations Management, IJCIEOM 2021 - Virtual, Online
Duration: 22 Feb 202124 Feb 2021

Publication series

NameSpringer Proceedings in Mathematics and Statistics
PublisherSpringer
Volume367
ISSN (Print)2194-1009
ISSN (Electronic)2194-1017

Conference

Conference26th International Joint Conference on Industrial Engineering and Operations Management, IJCIEOM 2021
CityVirtual, Online
Period22/02/2124/02/21

Keywords

  • Lean Production
  • Lean Six Sigma
  • TRIZ

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