@inbook{3af811319d874392aec6b2b3a9c85d20,
title = "The role of leadership in the motivation to work in a Call Center",
author = "Filipa Castanheira and Chambel, {Maria Jos{\'e}} and Cleide Moretto and Filipa Sobral and Francisco Ces{\'a}rio",
year = "2015",
language = "English",
isbn = "978-1-63482-762-1",
series = "Psychology Research Progress",
publisher = "Nova Science Publishers",
pages = "107--128",
editor = "Chambel, {Maria Jos{\'e}}",
booktitle = "Self-Determination Theory Applied to the New Work Arrangements",
address = "United States",
}