TY - GEN
T1 - The role of business knowledge in improving information quality provided by business intelligence systems
AU - Coelho, Pedro Simões
AU - Popovič, Aleš
AU - Jaklič, Jurij
PY - 2010/1/1
Y1 - 2010/1/1
N2 - The foremost purpose of implementing business intelligence systems is to increase the level of information quality provided to knowledge workers at various levels of an organization. However, at least at its present level of development business intelligence systems maturity affects information access quality more than content quality, while the biggest problems of providing quality information for knowledge-intensive activities relate to information content quality, not information access quality. The quantitative analysis carried out on data relating to 181 Slovenian medium and large organizations further shows that business knowledge positively moderates the relationship between business intelligence system maturity and information content quality. This has important implications: achieving higher levels of business knowledge for business intelligence initiatives results in narrowing the gap between the quality information provided by business intelligence systems and the information quality needs of knowledge workers when using information.
AB - The foremost purpose of implementing business intelligence systems is to increase the level of information quality provided to knowledge workers at various levels of an organization. However, at least at its present level of development business intelligence systems maturity affects information access quality more than content quality, while the biggest problems of providing quality information for knowledge-intensive activities relate to information content quality, not information access quality. The quantitative analysis carried out on data relating to 181 Slovenian medium and large organizations further shows that business knowledge positively moderates the relationship between business intelligence system maturity and information content quality. This has important implications: achieving higher levels of business knowledge for business intelligence initiatives results in narrowing the gap between the quality information provided by business intelligence systems and the information quality needs of knowledge workers when using information.
KW - Business intelligence
KW - Business intelligence system maturity
KW - Business knowledge
KW - Content Quality
KW - Information Access Quality
KW - Information Quality
KW - Structural equation modeling
UR - http://www.scopus.com/inward/record.url?scp=78650912752&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-16419-4_15
DO - 10.1007/978-3-642-16419-4_15
M3 - Conference contribution
AN - SCOPUS:78650912752
SN - 3642164188
SN - 9783642164187
T3 - Communications in Computer and Information Science
SP - 148
EP - 157
BT - ENTERprise Information Systems - International Conference, CENTERIS 2010, Proceedings
PB - Springer Verlag
ER -