The mediating effects of job satisfaction and affective commitment on the CSR-performance link

The positive impact of corporate social responsibility practices has been recognized over the past years. Recently, research has looked into the impact of CSR on employee behavior, yielding positive results. Drawing from a sample of 190 supervisor- subordinate dyads, we studied the impact that perceived CSR practices (internal and external) have on employee performance (supervisor-rated) and the mechanisms that help explain this relationship. Specifically we studied, if employees’ perceptions of CSR internal and CSR external increase supervisor-rated individual performance as mediated by employees’ job satisfaction and affective commitment. Results indicate that there is a direct link between CSR external and performance and that job satisfaction partially mediates this relationship. Perceptions of CSR internal are related to job satisfaction that lead to higher performance. On the other hand, both CSR internal and external are related to affective commitment, but there is no relationship between affective commitment and performance. Implications and limitations of this study conclude the article.