Abstract
In recent years, the global business landscape has witnessed a profound shift driven by the relentless march of digital transformation. This research provides an overview of the impact of digital transformation on innovation within European companies, shedding light on the key drivers, challenges, and outcomes of this transformative process. Digital transformation is characterized by the integration of digital technologies into all aspects of business operations. It has fostered a culture of continuous adaptation and creativity, driving firms to explore novel solutions, products, and services. From finance to healthcare, manufacturing to retail, companies are leveraging technologies like artificial intelligence, the Internet of Things, and cloud computing to streamline processes, enhance customer experiences, and create new business models, using a machine learning approach to analyze the impact of digital transformation (DT) on innovation in European companies. Based on Eurostat datasets of different technologies were identified to consider which ones have more impact on digital transformation strategies by country and which one is evidence of asymmetries. This way it is possible to advise the better strategy per country and what model should be used to predict the future impact on different countries simulating different values of DT appliance adjusted to each country’s needs. The outcomes of European companies are witnessing improved efficiency and productivity through automation and data analytics. Customer-centric approaches driven by digital technologies are enhancing customer satisfaction and loyalty. Moreover, several aspects of digital human skills should be improved and be acquired to reach the European Union goals.
Original language | English |
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Title of host publication | Marketing and Smart Technologies |
Subtitle of host publication | Proceedings of ICMarkTech 2023, Volume 1 |
Editors | José Luís Reis, Jiří Zelený, Beáta Gavurová, José Paulo Marques dos Santos |
Place of Publication | Singapore |
Publisher | Springer Science and Business Media Deutschland GmbH |
Pages | 447-458 |
Number of pages | 12 |
Volume | 1 |
ISBN (Electronic) | 978-981-97-1552-7 |
ISBN (Print) | 978-981-97-1551-0, 978-981-97-1554-1 |
DOIs | |
Publication status | Published - 4 Jun 2024 |
Event | 2023 International Conference on Marketing and Technologies - Czech University of Life Sciences Prague (CZU), Prague, Czech Republic Duration: 30 Nov 2023 → 2 Dec 2023 Conference number: 5 https://www.icmarktech.org/icmarktech23/www.icmarktech.org/index.php/en/index.html |
Publication series
Name | Smart Innovation, Systems and Technologies |
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Volume | 386 |
ISSN (Print) | 2190-3018 |
ISSN (Electronic) | 2190-3026 |
Conference
Conference | 2023 International Conference on Marketing and Technologies |
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Abbreviated title | ICMarkTech'23 |
Country/Territory | Czech Republic |
City | Prague |
Period | 30/11/23 → 2/12/23 |
Internet address |
Keywords
- Digital transformation
- DT technologies
- Generative AI
- Machine learning
- SME small and medium enterprises