The Impact of Digital Transformation on Innovation in European Companies: A New Generation of AI Predictive Model Test Against Predictive Machine Learning Algos

Victor Santos, Pedro Malta

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

In recent years, the global business landscape has witnessed a profound shift driven by the relentless march of digital transformation. This research provides an overview of the impact of digital transformation on innovation within European companies, shedding light on the key drivers, challenges, and outcomes of this transformative process. Digital transformation is characterized by the integration of digital technologies into all aspects of business operations. It has fostered a culture of continuous adaptation and creativity, driving firms to explore novel solutions, products, and services. From finance to healthcare, manufacturing to retail, companies are leveraging technologies like artificial intelligence, the Internet of Things, and cloud computing to streamline processes, enhance customer experiences, and create new business models, using a machine learning approach to analyze the impact of digital transformation (DT) on innovation in European companies. Based on Eurostat datasets of different technologies were identified to consider which ones have more impact on digital transformation strategies by country and which one is evidence of asymmetries. This way it is possible to advise the better strategy per country and what model should be used to predict the future impact on different countries simulating different values of DT appliance adjusted to each country’s needs. The outcomes of European companies are witnessing improved efficiency and productivity through automation and data analytics. Customer-centric approaches driven by digital technologies are enhancing customer satisfaction and loyalty. Moreover, several aspects of digital human skills should be improved and be acquired to reach the European Union goals.

Original languageEnglish
Title of host publicationMarketing and Smart Technologies
Subtitle of host publicationProceedings of ICMarkTech 2023, Volume 1
EditorsJosé Luís Reis, Jiří Zelený, Beáta Gavurová, José Paulo Marques dos Santos
Place of PublicationSingapore
PublisherSpringer Science and Business Media Deutschland GmbH
Pages447-458
Number of pages12
Volume1
ISBN (Electronic)978-981-97-1552-7
ISBN (Print)978-981-97-1551-0, 978-981-97-1554-1
DOIs
Publication statusPublished - 4 Jun 2024
Event2023 International Conference on Marketing and Technologies - Czech University of Life Sciences Prague (CZU), Prague, Czech Republic
Duration: 30 Nov 20232 Dec 2023
Conference number: 5
https://www.icmarktech.org/icmarktech23/www.icmarktech.org/index.php/en/index.html

Publication series

NameSmart Innovation, Systems and Technologies
Volume386
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Conference

Conference2023 International Conference on Marketing and Technologies
Abbreviated titleICMarkTech'23
Country/TerritoryCzech Republic
CityPrague
Period30/11/232/12/23
Internet address

Keywords

  • Digital transformation
  • DT technologies
  • Generative AI
  • Machine learning
  • SME small and medium enterprises

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