TY - JOUR
T1 - The impact of blockchain on the aviation industry
T2 - Findings from a qualitative study
AU - Pinto Lopes, Daniel
AU - Rita, Paulo
AU - Treiblmaier, Horst
N1 - Lopes, D. P., Rita, P., & Treiblmaier, H. (2021). The impact of blockchain on the aviation industry: Findings from a qualitative study. Research in Transportation Business and Management, [100669] [Advanced online publication on 12 June 2021]. Link: https://doi.org/10.1016/j.rtbm.2021.100669
PY - 2021/6/12
Y1 - 2021/6/12
N2 - The aviation industry is searching for innovative solutions to boost its business in a sector that operates on a financial knife-edge driven by fierce competition. This paper seeks to identify how blockchain, an immutable and append-only data ledger, can impact the aviation industry. This study presents the results from 18 interviews with industry experts. Text mining and a thematic data analysis were combined to investigate the likelihood of the airline industry adopting a disruptive technology that has the potential to affect various stakeholders and replace current platforms. The connection between the key terms and emergent themes is visualised and discussed in detail. The current attitude as well as the expectations and uncertainties of the aviation industry towards blockchain are systematised. The five core topics determining the adoption of blockchain by the industry are specific adoption factors, the replacement of current centralised platforms, customer loyalty, adoption barriers and a general lack of awareness. All topics are discussed in detail, and concrete propositions for future academic research are put forward.
AB - The aviation industry is searching for innovative solutions to boost its business in a sector that operates on a financial knife-edge driven by fierce competition. This paper seeks to identify how blockchain, an immutable and append-only data ledger, can impact the aviation industry. This study presents the results from 18 interviews with industry experts. Text mining and a thematic data analysis were combined to investigate the likelihood of the airline industry adopting a disruptive technology that has the potential to affect various stakeholders and replace current platforms. The connection between the key terms and emergent themes is visualised and discussed in detail. The current attitude as well as the expectations and uncertainties of the aviation industry towards blockchain are systematised. The five core topics determining the adoption of blockchain by the industry are specific adoption factors, the replacement of current centralised platforms, customer loyalty, adoption barriers and a general lack of awareness. All topics are discussed in detail, and concrete propositions for future academic research are put forward.
KW - Aerospace, airlines
KW - Aviation industry
KW - Blockchain
KW - Distributed ledger technology
KW - Text mining
UR - http://www.scopus.com/inward/record.url?scp=85107921548&partnerID=8YFLogxK
U2 - 10.1016/j.rtbm.2021.100669
DO - 10.1016/j.rtbm.2021.100669
M3 - Article
AN - SCOPUS:85107921548
JO - Research in Transportation Business & Management
JF - Research in Transportation Business & Management
SN - 2210-5395
M1 - 100669
ER -