The diffusion stages of business intelligence & analytics (BI&A):: A systematic mapping study

Nadine Corte-Real; Pedro Ruivo; Tiago Oliveira

doi:10.1016/j.protcy.2014.10.080

The diffusion stages of business intelligence & analytics (BI&A): A systematic mapping study

Nadine Corte-Real, Pedro Ruivo, Tiago Oliveira

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Abstract

Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.

Original language	English
Title of host publication	Procedia Technology
Pages	172-179
Volume	16
DOIs	https://doi.org/10.1016/j.protcy.2014.10.080
Publication status	Published - 2014
Event	Conference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST) - Troia, Portugal Duration: 15 Oct 2014 → 17 Oct 2014

Publication series

Name	Procedia Technology
Publisher	Elsevier
ISSN (Print)	2212-0173

Conference

Conference	Conference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST)
Country/Territory	Portugal
City	Troia
Period	15/10/14 → 17/10/14

Keywords

BI&A
business intelligence & analytics
implementation
adoption
use
impacts
benefits
systematic mapping study

Access to Document

10.1016/j.protcy.2014.10.080Licence: CC BY-NC-ND

NCorte-Real_PRuivo_TOliveira_2014Final published version, 261 KBLicence: CC BY-NC-ND

Cite this

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title = "The diffusion stages of business intelligence & analytics (BI&A):: A systematic mapping study",

abstract = "Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.",

keywords = "BI&A, business intelligence & analytics, implementation, adoption, use, impacts, benefits, systematic mapping study",

author = "Nadine Corte-Real and Pedro Ruivo and Tiago Oliveira",

note = "Corte-Real, N., Ruivo, P., & Oliveira, T. (2014). The diffusion stages of business intelligence & analytics (BI&A):: A systematic mapping study. In Procedia Technology (Vol. 16, pp. 172-179). (Procedia Technology). DOI: 10.1016/j.protcy.2014.10.080; Conference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST) ; Conference date: 15-10-2014 Through 17-10-2014",

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Corte-Real, N , Ruivo, P & Oliveira, T 2014, The diffusion stages of business intelligence & analytics (BI&A): A systematic mapping study. in Procedia Technology. vol. 16, Procedia Technology, pp. 172-179, Conference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST), Troia, Portugal, 15/10/14. https://doi.org/10.1016/j.protcy.2014.10.080

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AU - Corte-Real, Nadine

AU - Ruivo, Pedro

AU - Oliveira, Tiago

N1 - Corte-Real, N., Ruivo, P., & Oliveira, T. (2014). The diffusion stages of business intelligence & analytics (BI&A):: A systematic mapping study. In Procedia Technology (Vol. 16, pp. 172-179). (Procedia Technology). DOI: 10.1016/j.protcy.2014.10.080

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N2 - Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.

AB - Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.

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