The diffusion stages of business intelligence & analytics (BI&A): A systematic mapping study

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Abstract

Business intelligence & analytics (BI&A) has evolved to become a foundational cornerstone of enterprise decision support. Since the way BI&A is implemented and assimilated is quite different among organizations is important to approach BI&A literature by four selected diffusion stages (adoption, implementation, use and impacts of use). The diffusion stages assume a crucial importance to track the BI&A evolution in organizations and justify the investment made. The main focus of this paper is to evidence BI&A research on its several diffusion stages. It provides an updated bibliography of BI&A articles published in the IS journal and conferences during the period of 2000 and 2013. A total of 30 articles from 11 journals and 8 conferences are reviewed. This study contributes to the BI&A research in three ways. This is the first systematic mapping study focused on BI&A diffusion stages. It contributes to see how BI&A stages have been analyzed (theories used, data collection methods, analysis methods and publication source). Finally, it observes that little attention has been given to BI&A post-adoption stages and proposes future research line on this area.
Original languageEnglish
Title of host publicationProcedia Technology
Pages172-179
Volume16
DOIs
Publication statusPublished - 2014
EventConference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST) - Troia, Portugal
Duration: 15 Oct 201417 Oct 2014

Publication series

NameProcedia Technology
PublisherElsevier
ISSN (Print)2212-0173

Conference

ConferenceConference on ENTERprise Information Systems (CENTERIS) / International Conference on Project MANagement (ProjMAN) / International Conference on Health and Social Care Information Systems and Technologies (HCIST)
CountryPortugal
CityTroia
Period15/10/1417/10/14

Keywords

  • BI&A
  • business intelligence & analytics
  • implementation
  • adoption
  • use
  • impacts
  • benefits
  • systematic mapping study

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