The best of two worlds: how privatization affects the identity of a public organization

Patrícia Jardim Palma, Miguel Pina e Cunha, Miguel Pereira Lopes

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

Policies have been introduced in the public sector to increase efficiency. Following a privatization, there is a split between operational and strategic control. In this study, we explored how a public organization restores its identity after losing its operational structure. Based on a case study of a seaport, we found that when the self-defining properties were lost, the organizational identity dissolved into a managerial public identity. The organizational meaning that provided security and guided behavior was lost and the new identity was unable to serve as a provider of meaning. Implications for new public management policy and practice are discussed.
Original languageEnglish
Pages (from-to)725-746
JournalPublic Management Review
Volume12
Issue number5
DOIs
Publication statusPublished - 1 Jan 2010

Keywords

  • Corporate identity
  • new public management
  • organizational identity
  • ports
  • public organizations

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