TY - JOUR
T1 - Temporary agency versus permanent workers
T2 - A multigroup analysis of human resource management, work engagement and organizational commitment
AU - Chambel, Maria José
AU - Castanheira, Filipa
AU - Sobral, Filipa
PY - 2016/11/1
Y1 - 2016/11/1
N2 - The aim of this study is to compare the employment relationship of temporary agency and permanent workers in two different sectors analyzing the relationship between human resource practices systems and workers’ affective commitment and the mediating role of work engagement. The hypotheses were tested with multiple group analysis on two samples: from a call center and from two industrial companies. Results confirm that in both the temporary agency and the permanent subsamples in the two sectors workers’ perception of the human resource practices system relates positively with affective commitment toward the organization, and work engagement partially mediates this relationship. Moreover, the study confirms that the relationship between workers’ perception of the human resource practices system and affective commitment was stronger for temporary agency than for permanent workers. However, this moderation occurred only in the manufacturing sector. Contrarily, the relationship between workers’ perception of the human resource practices system and engagement was stronger for permanent workers than for temporary agency workers (TAWs) in this sector and the relationship between this psychological state and affective commitment was also stronger for permanent than for TAWs, in both sectors (call center and manufacturing).
AB - The aim of this study is to compare the employment relationship of temporary agency and permanent workers in two different sectors analyzing the relationship between human resource practices systems and workers’ affective commitment and the mediating role of work engagement. The hypotheses were tested with multiple group analysis on two samples: from a call center and from two industrial companies. Results confirm that in both the temporary agency and the permanent subsamples in the two sectors workers’ perception of the human resource practices system relates positively with affective commitment toward the organization, and work engagement partially mediates this relationship. Moreover, the study confirms that the relationship between workers’ perception of the human resource practices system and affective commitment was stronger for temporary agency than for permanent workers. However, this moderation occurred only in the manufacturing sector. Contrarily, the relationship between workers’ perception of the human resource practices system and engagement was stronger for permanent workers than for temporary agency workers (TAWs) in this sector and the relationship between this psychological state and affective commitment was also stronger for permanent than for TAWs, in both sectors (call center and manufacturing).
KW - Affective commitment
KW - human resource practices
KW - temporary agency workers
KW - work engagement
UR - http://www.scopus.com/inward/record.url?scp=84994018026&partnerID=8YFLogxK
U2 - 10.1177/0143831X14550695
DO - 10.1177/0143831X14550695
M3 - Article
AN - SCOPUS:84994018026
SN - 0143-831X
VL - 37
SP - 665
EP - 689
JO - Economic and Industrial Democracy
JF - Economic and Industrial Democracy
IS - 4
ER -