Sustainable enterprise KPIs and ERP post adoption: a survey study on Portuguese SMEs

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Enterprise Resource Planning (ERP) systems and Key Performance Indicators (KPI) in general are currently experiencing an increasing interest from both the academic and business communities. This paper examines the relative influence of eight KPIs determinants and the use of ERP in Portuguese Small and Medium-sized Enterprises (SMEs). Through a web survey, data was collected and validated from 85 firms. A Structural Equation Model (SEM) analysis was used to tests the hypotheses related with KPIs pertinent to the ERP post adoption. The results show that six of eight variables related with KPIs contribute to ERP usage and value. Additional, enterprise sustainability is a determinate to whether ERP system is used or not. This work is the first empirical research study that focus on sustainable enterprise KPIs. This is a synthesis of existing practice from Portuguese industry, consultancy and academia into a coherent framework for the achievement of sustainable performance and ERP post adoption.
Original languageUnknown
Title of host publicationProceedings of the 6th Iberian Conference on Information Systems and Technologies, CISTI 2011
EditorsÁ Rocha, R Gonçalves, MP Cota, LP Reis
Place of PublicationRio Tinto
PublisherIEEE Press
Pages166-172
ISBN (Print)9789899624757
Publication statusPublished - 1 Jan 2011
Event6th Iberian Conference on Information Systems and Technologies, CISTI 2011 - Chaves, Portugal
Duration: 15 Jun 201118 Jun 2011

Conference

Conference6th Iberian Conference on Information Systems and Technologies, CISTI 2011
CountryPortugal
CityChaves
Period15/06/1118/06/11

Keywords

  • Enterprise Sustainability
  • ERP
  • Information Systems
  • KPI
  • SEM
  • SMEs

Cite this

Ruivo, P., & Neto, M. D. C. S. F. (2011). Sustainable enterprise KPIs and ERP post adoption: a survey study on Portuguese SMEs. In Á. Rocha, R. Gonçalves, MP. Cota, & LP. Reis (Eds.), Proceedings of the 6th Iberian Conference on Information Systems and Technologies, CISTI 2011 (pp. 166-172). [5974301] Rio Tinto: IEEE Press.