Supporting Knowledge Management Initiatives in Research Institutions Using Social Network Analysis on Enterprise Content Management Systems Data Repositories

M.C. Neto, L.M. Fernandes, C. Fernandes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Knowledge management is a critical success factor for research institutions and social network analysis is increasingly being used for that purpose. In this context Enterprise Content Management systems and the Enterprise Information Portals they support are referred in the literature as one interesting technological solution to help organizations in their knowledge management initiatives. This paper seeks to explore the hidden potential of enterprise information portals delivered by ECMS to support knowledge management initiatives, namely human capital management, through the usage of social network analysis on research results and co-authorship/co-work relationships that may suggest ways to more effectively utilize knowledge capital and other organizational resources. For that purpose in this paper we will present field research results on human capital assets management based on EIP data repositories using social network analysis. This evaluation will be made through the use of social network analysis techniques applied to authorship data from papers published in international journals with refereeing covering the last twenty years of research activities from a Portuguese leading research institution in the field of telecommunications - Instituto de Telecomunicações.
Original languageEnglish
Title of host publication8th European Federation for Information Technology in Agriculture, Food and the Environment / 8th World Congress on Computers in Agriculture
PublisherUniversity of Life Sciences Prague
Pages1-10
Number of pages10
Publication statusPublished - 2011

Keywords

  • Knowledge Management
  • R&D Activities
  • Social Network Analysis
  • Enterprise Content Management Systems
  • Enterprise Information Portals.

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