Supporting Context Sensitive Lean Product Service Engineering

Rui Neves-Silva; Paulo Pina; Philipp Spindler; Giuditta Pezzotta; Dimitris Mourtzis; Mariangela Lazoi; Dimitris Ntalaperas; Ana Rita Campos

doi:10.1016/j.procir.2016.03.103

Supporting Context Sensitive Lean Product Service Engineering

Rui Neves-Silva, Paulo Pina, Philipp Spindler, Giuditta Pezzotta, Dimitris Mourtzis, Mariangela Lazoi, Dimitris Ntalaperas, Ana Rita Campos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

15 Citations (Scopus)

Abstract

Modern companies face immense market pressure to meet customers' demands while ensuring the sustainability of business. Consumers are now requesting highly customized products and services, i.e. demanding mass customization from manufacturing companies. The complete value chain needs to develop strategies enabling interaction with customers and consumers, supporting customization of features and services, and even co-design. This paper presents the DIVERSITY approach, which consists on a methodology and engineering environment supporting companies in using social media to realize a context sensitive lean design process of product service systems.

Original language	English
Title of host publication	Product-Service Systems across Life Cycle
Editors	T. Tolio, S. Cavalieri, G. Pezzotta, E. Ceretti
Place of Publication	Amsterdam
Publisher	ELSEVIER SCIENCE BV
Pages	138-143
Number of pages	6
Volume	47
DOIs	https://doi.org/10.1016/j.procir.2016.03.103
Publication status	Published - 2016
Event	Conference on Product-Service Systems across Life Cycle - Bergamo, Italy Duration: 20 Jun 2016 → 21 Jun 2016

Publication series

Name	Procedia CIRP
Publisher	Elsevier Science B.V.
Number	SI
Volume	47
ISSN (Print)	2212-8271

Conference

Conference	Conference on Product-Service Systems across Life Cycle
Country/Territory	Italy
City	Bergamo
Period	20/06/16 → 21/06/16

Keywords

context sensititivy
mass customisation
product service system (PSS)
sentiment analysis

Access to Document

10.1016/j.procir.2016.03.103

Cite this

Neves-Silva, R., Pina, P., Spindler, P., Pezzotta, G., Mourtzis, D., Lazoi, M., Ntalaperas, D., & Campos, A. R. (2016). Supporting Context Sensitive Lean Product Service Engineering. In T. Tolio, S. Cavalieri, G. Pezzotta, & E. Ceretti (Eds.), Product-Service Systems across Life Cycle (Vol. 47, pp. 138-143). (Procedia CIRP; Vol. 47, No. SI). ELSEVIER SCIENCE BV. https://doi.org/10.1016/j.procir.2016.03.103

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title = "Supporting Context Sensitive Lean Product Service Engineering",

abstract = "Modern companies face immense market pressure to meet customers' demands while ensuring the sustainability of business. Consumers are now requesting highly customized products and services, i.e. demanding mass customization from manufacturing companies. The complete value chain needs to develop strategies enabling interaction with customers and consumers, supporting customization of features and services, and even co-design. This paper presents the DIVERSITY approach, which consists on a methodology and engineering environment supporting companies in using social media to realize a context sensitive lean design process of product service systems.",

keywords = "context sensititivy, mass customisation, product service system (PSS), sentiment analysis",

author = "Rui Neves-Silva and Paulo Pina and Philipp Spindler and Giuditta Pezzotta and Dimitris Mourtzis and Mariangela Lazoi and Dimitris Ntalaperas and Campos, {Ana Rita}",

note = "info:eu-repo/grantAgreement/EC/H2020/636692/EU# sem pdf conforme despacho.; Conference on Product-Service Systems across Life Cycle ; Conference date: 20-06-2016 Through 21-06-2016",

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series = "Procedia CIRP",

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booktitle = "Product-Service Systems across Life Cycle",

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Neves-Silva, R, Pina, P, Spindler, P, Pezzotta, G, Mourtzis, D, Lazoi, M, Ntalaperas, D & Campos, AR 2016, Supporting Context Sensitive Lean Product Service Engineering. in T Tolio, S Cavalieri, G Pezzotta & E Ceretti (eds), Product-Service Systems across Life Cycle. vol. 47, Procedia CIRP, no. SI, vol. 47, ELSEVIER SCIENCE BV, Amsterdam, pp. 138-143, Conference on Product-Service Systems across Life Cycle, Bergamo, Italy, 20/06/16. https://doi.org/10.1016/j.procir.2016.03.103

Supporting Context Sensitive Lean Product Service Engineering. / Neves-Silva, Rui; Pina, Paulo; Spindler, Philipp et al.
Product-Service Systems across Life Cycle. ed. / T. Tolio; S. Cavalieri; G. Pezzotta; E. Ceretti. Vol. 47 Amsterdam: ELSEVIER SCIENCE BV, 2016. p. 138-143 (Procedia CIRP; Vol. 47, No. SI).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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KW - mass customisation

KW - product service system (PSS)

KW - sentiment analysis

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Supporting Context Sensitive Lean Product Service Engineering

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Keywords

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