Supervisor support, role ambiguity and productivity associated with presenteeism: a longitudinal study

Qin Zhou, Luis F. Martinez, Aristides I. Ferreira, Piedade Rodrigues

Research output: Contribution to journalArticle

36 Citations (Scopus)

Abstract

Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.

Original languageEnglish
Pages (from-to)3380-3387
Number of pages8
JournalJournal of Business Research
Volume69
Issue number9
DOIs
Publication statusPublished - 1 Sep 2016

Keywords

  • IT companies
  • Presenteeism
  • Productivity
  • Role ambiguity
  • Supervisor support

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