Supervisor support, role ambiguity and productivity associated with presenteeism: a longitudinal study

Qin Zhou; Luis F. Martinez; Aristides I. Ferreira; Piedade Rodrigues

doi:10.1016/j.jbusres.2016.02.006

Supervisor support, role ambiguity and productivity associated with presenteeism: a longitudinal study

Qin Zhou, Luis F. Martinez, Aristides I. Ferreira, Piedade Rodrigues

NOVA School of Business and Economics (NOVA SBE)

Research output: Contribution to journal › Article › peer-review

98 Citations (Scopus)

Abstract

Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.

Original language	English
Pages (from-to)	3380-3387
Number of pages	8
Journal	Journal of Business Research
Volume	69
Issue number	9
DOIs	https://doi.org/10.1016/j.jbusres.2016.02.006
Publication status	Published - 1 Sept 2016

Keywords

IT companies
Presenteeism
Productivity
Role ambiguity
Supervisor support

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10.1016/j.jbusres.2016.02.006

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abstract = "Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.",

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Supervisor support, role ambiguity and productivity associated with presenteeism: a longitudinal study

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Keywords

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