Studying industry practices of accessibility requirements in agile development

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)


Although many companies are aware of the need to deliver systems accessible to all, many websites and web applications present accessibility limitations, making it impossible for some people to use. This may be also observed when those applications are developed in an agile context. We are interested in studying how agile teams address accessibility. In this paper, we conducted an online survey with 13 companies that apply agile development. The main objective was to understand how these companies deal with accessibility requirements in their web projects and what methods, tools, or techniques are used to help agile teams in this process. Our empirical results revealed that most participants only have basic knowledge of web accessibility and are unfamiliar with accessibility guidelines and assistive technologies. Acceptance criteria are the artifact more used to specify these requirements. Also, the survey reveals that accessibility is not a priority item by the companies, and no specific methods or tools assist teams in this process. In general, respondents reported that lack of training and the unexpressed need imposed by customers are the main reasons for not prioritizing these requirements in their projects.

Original languageEnglish
Title of host publicationSAC '2022
Subtitle of host publicationProceedings of the 37th ACM/SIGAPP Symposium on Applied Computing
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Number of pages9
ISBN (Print)978-1-4503-8713-2
Publication statusPublished - Apr 2022
Event37th ACM/SIGAPP Symposium on Applied Computing, SAC 2022 - Virtual, Online
Duration: 25 Apr 202229 Apr 2022

Publication series

NameProceedings of the ACM Symposium on Applied Computing
PublisherAssociation for Computing Machinery


Conference37th ACM/SIGAPP Symposium on Applied Computing, SAC 2022
CityVirtual, Online


  • accessibility
  • agile development
  • requirements engineering
  • survey


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