Stadium 2.0: Framework to Improve Sports Fans’ Experience in Stadium Through IoT Technology

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

2 Citations (Scopus)


This chapter presents a new framework for the use of Internet of Things technologies to improve supporters’ experience in sports events. Currently, there is a bigger distance between sports fans and their club’s stadium due to the existence of alternative ways to watch a game, for example, television broadcasts or streaming, that are more economic and with better comfort. The sports stadiums must innovate and improve the sports fans’ experience towards a more competitive use of technology. The proposed framework is based on a five-level classification that allows the improvement of the sports fans’ experience. With the purpose to assess which experiences are more important in a sports event, a questionnaire was sent to 205 sports fans. The result of the assessment was the base of the creation of a model that allows the evaluation of a certain sports stadium based on existing IoT implementations. In addition, each level contains a set of benefits to the sports fans’ experience and a set of technological recommendations to be implemented for a certain venue to level up and be called as Stadium 2.0. To assess the importance and applicability of this reference in real context, a set of interviews was carried out with two groups: spectators of sports events and sports events management staff (sports clubs, sports federations).
Original languageEnglish
Title of host publicationInformation and Knowledge in Internet of Things
EditorsTeresa Guarda, Sajid Anwar, Marcelo Leon, Filipe Jorge Mota Pinto
Number of pages19
ISBN (Electronic)978-3-030-75123-4
ISBN (Print)978-3-030-75122-7
Publication statusPublished - 1 Jan 2022

Publication series

NameInformation and Knowledge in Internet of Things
ISSN (Print)2522-8595
ISSN (Electronic)2522-8609


  • Internet of Things
  • Information technology
  • Information systems sports
  • Smart stadium
  • Sport fans
  • Framework
  • Smart sports
  • Athletes’ health safety
  • Advanced analytics
  • Sensors
  • Injuries
  • Experience in stadium
  • Spectators
  • Sports events


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