@inbook{cf0f2ecde7ea4f59bdfb0d09c588f004,
title = "Stadium 2.0: Framework to Improve Sports Fans{\textquoteright} Experience in Stadium Through IoT Technology",
abstract = "This chapter presents a new framework for the use of Internet of Things technologies to improve supporters{\textquoteright} experience in sports events. Currently, there is a bigger distance between sports fans and their club{\textquoteright}s stadium due to the existence of alternative ways to watch a game, for example, television broadcasts or streaming, that are more economic and with better comfort. The sports stadiums must innovate and improve the sports fans{\textquoteright} experience towards a more competitive use of technology. The proposed framework is based on a five-level classification that allows the improvement of the sports fans{\textquoteright} experience. With the purpose to assess which experiences are more important in a sports event, a questionnaire was sent to 205 sports fans. The result of the assessment was the base of the creation of a model that allows the evaluation of a certain sports stadium based on existing IoT implementations. In addition, each level contains a set of benefits to the sports fans{\textquoteright} experience and a set of technological recommendations to be implemented for a certain venue to level up and be called as Stadium 2.0. To assess the importance and applicability of this reference in real context, a set of interviews was carried out with two groups: spectators of sports events and sports events management staff (sports clubs, sports federations).",
keywords = "Internet of Things, Information technology, Information systems sports, Smart stadium, Sport fans, Framework, Smart sports, Athletes{\textquoteright} health safety, Advanced analytics, Sensors, Injuries, Experience in stadium, Spectators, Sports events",
author = "Beatriz, {Miguel Filipe} and V{\'i}tor Santos",
note = "Beatriz, M. F., & Santos, V. (2022). Stadium 2.0: Framework to Improve Sports Fans{\textquoteright} Experience in Stadium Through IoT Technology. In T. Guarda, S. Anwar, M. Leon, & F. J. M. Pinto (Eds.), Information and Knowledge in Internet of Things (pp. 229-247). (Information and Knowledge in Internet of Things). Springer. https://doi.org/10.1007/978-3-030-75123-4_11",
year = "2022",
month = jan,
day = "1",
doi = "10.1007/978-3-030-75123-4_11",
language = "English",
isbn = "978-3-030-75122-7",
series = "Information and Knowledge in Internet of Things",
publisher = "Springer",
pages = "229--247",
editor = "Teresa Guarda and Sajid Anwar and Marcelo Leon and Pinto, {Filipe Jorge Mota }",
booktitle = "Information and Knowledge in Internet of Things",
address = "Netherlands",
}