TY - JOUR
T1 - Shopping centres beyond purchasing of luxury goods
T2 - a tourism perspective
AU - Brochado, Ana
AU - Oliveira, Cristina
AU - Rita, Paulo
AU - Oliveira, Fernando
N1 - Brochado, A., Oliveira, C., Rita, P., & Oliveira, F. (2018). Shopping centres beyond purchasing of luxury goods: a tourism perspective. Annals of Leisure Research. DOI: 10.1080/11745398.2018.1522594
PY - 2019/8/8
Y1 - 2019/8/8
N2 - This study sought to identify the main dimensions of shopping experiences shared online by tourists after visiting luxury shopping centres and to ascertain the main narratives linked with any dissatisfaction these tourists express. A mixed content analysis was conducted on 1050 reviews describing shopping experiences in seven luxury shopping centres. The results reveal the existence of eight dominant themes: shopping, luxury, day, place, food, walk, expensive (goods) and people. The main theme linked with dissatisfaction is that of expensive. The concept map of these themes confirms that experiences in luxury shopping centres diverge from those in general goods shopping centres.
AB - This study sought to identify the main dimensions of shopping experiences shared online by tourists after visiting luxury shopping centres and to ascertain the main narratives linked with any dissatisfaction these tourists express. A mixed content analysis was conducted on 1050 reviews describing shopping experiences in seven luxury shopping centres. The results reveal the existence of eight dominant themes: shopping, luxury, day, place, food, walk, expensive (goods) and people. The main theme linked with dissatisfaction is that of expensive. The concept map of these themes confirms that experiences in luxury shopping centres diverge from those in general goods shopping centres.
KW - content analysis
KW - Luxury shopping centres
KW - shopping experience
KW - tourism and leisure
KW - web generated content
UR - http://www.scopus.com/inward/record.url?scp=85053507584&partnerID=8YFLogxK
UR - http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000478818300005
U2 - 10.1080/11745398.2018.1522594
DO - 10.1080/11745398.2018.1522594
M3 - Article
AN - SCOPUS:85053507584
VL - 22
SP - 484
EP - 505
JO - Annals of Leisure Research
JF - Annals of Leisure Research
SN - 1174-5398
IS - 4
ER -