Shop floor management system in the context of smart manufacturing: a case study

Diamantino Torres, Carina Pimentel, Susana Duarte

Research output: Contribution to journalArticlepeer-review

16 Citations (Scopus)


Purpose: The purpose of this study intends to make a characterization of a shop floor management (SFM) system in the context of smart manufacturing, through smart technologies and digital shop floor (DSF) features. Design/methodology/approach: To attain the paper objective, a mixed method methodology was used. In the first stage, a theoretical background was carried out, to provide a comprehensive understanding on SFM system in a smart manufacturing perspective. Next, a case study within a survey was developed. The case study was introduced to characterize a SFM system, while the survey was made to understand the level of influence of smart manufacturing technologies and of DSF features on SFM. In total, 17 experts responded to the survey. Findings: Data analytics is the smart manufacturing technology that influences more the SFM system and its components and the cyber security technology does not influence it at all. The problem solving (PS) is the SFM component more influenced by the smart manufacturing technologies. Also, the use of real-time digital visualization tools is considered the most influential DSF feature for the SFM components and the data security protocols is the least influential one. The four SFM components more influenced by the DSF features are key performance indicator tracking, PS, work standardization and continuous improvement. Research limitations/implications: The study was applied in one multinational company from the automotive sector. Originality/value: To the best of the authors’ knowledge, this work is one of the first to try to characterize the SFM system on smart manufacturing considering smart technologies and DSF features.

Original languageEnglish
JournalInternational Journal Of Lean Six Sigma
Issue number5
Publication statusPublished - 26 Nov 2020


  • Case study
  • Digital shop floor management
  • Shop floor management
  • Smart manufacturing technologies
  • Survey


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