Services personalization approach for a collaborative care ecosystem

Thais Andrea Baldissera, Luis M. Camarinha-Matos

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

Ageing entails several limitations, calling for assistance services adapted to particular elderly’s needs and life style. Provision of such may involve many stakeholders, including relatives, caregivers, professional care people, suppliers and other support entities. The use of collaborative networks has been proposed as a mean of integrating contributions from distinct service providers and promoting collaboration to seek the best options among multiple services. Despite of advances in collaborative networks for elderly care, current research and development in care services are chiefly focused on the development of isolated services, considering only a single service provider, emphasizing excessively techno-centric solutions. The need for dealing with personalization of care services in a collaborative environment is rising in importance and, thus, requires a flexible way to guide the process of ranking and selecting services. In this paper, a method based on fuzzy logic to identify services and corresponding providers thought service adherence criteria is presented. To show the feasibility of the method, an illustrative scenario of elderly life style in which services are ranked based on multiple views, from single to composite services, to show how distinct integrations may result in different recommendations.

Original languageEnglish
Title of host publicationCollaboration in a Hyperconnected World - 17th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2016, Proceedings
PublisherSpringer New York LLC
Pages443-456
Number of pages14
Volume480
ISBN (Print)9783319453897
DOIs
Publication statusPublished - 2016
Event17th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2016 - Porto, Portugal
Duration: 3 Oct 20165 Oct 2016

Publication series

NameIFIP Advances in Information and Communication Technology
Volume480
ISSN (Print)18684238

Conference

Conference17th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2016
CountryPortugal
CityPorto
Period3/10/165/10/16

Keywords

  • Collaborative business services
  • Collaborative networks
  • Fuzzy logic
  • ICT and ageing
  • Personalization

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  • Cite this

    Baldissera, T. A., & Camarinha-Matos, L. M. (2016). Services personalization approach for a collaborative care ecosystem. In Collaboration in a Hyperconnected World - 17th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2016, Proceedings (Vol. 480, pp. 443-456). (IFIP Advances in Information and Communication Technology; Vol. 480). Springer New York LLC. https://doi.org/10.1007/978-3-319-45390-3_38