Abstract
In diverse sectors companies collaborate to offer integrated user-centric services to obtain competitive advantage. However, regarding elderly care, services are typically isolated, and mostly provided by a single provider. Moreover, there is a need to personalize services in respect of the individuality of each senior and making these services evolve according to the lifestyle and necessities of the person. In this context, the concept of Elderly Care Ecosystem (ECE) emerges as a computer-based collaborative environment that promotes the integration of distinct services and providers. ECEs are complex systems that demand a clear description of their requirements, especially of those related to personalization of services. In this paper, we describe a set of core requirements and challenges for designing personalized services in an elderly care ecosystem. In particular, our contributions are: the identification of the main stakeholders of an ECE, the requirements to build a persona profile in ECE, and a reference requirements model based on i* for service personalization in ECE.
| Original language | English |
|---|---|
| Title of host publication | Technological Innovation for Smart Systems - 8th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2017, Proceedings |
| Publisher | Springer New York LLC |
| Pages | 20-28 |
| Number of pages | 9 |
| Volume | 499 |
| ISBN (Print) | 9783319560762 |
| DOIs | |
| Publication status | Published - 2017 |
| Event | 8th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2017 - Costa De Caparica, Portugal Duration: 3 May 2017 → 5 May 2017 |
Publication series
| Name | IFIP Advances in Information and Communication Technology |
|---|---|
| Volume | 499 |
| ISSN (Print) | 1868-4238 |
Conference
| Conference | 8th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2017 |
|---|---|
| Country | Portugal |
| City | Costa De Caparica |
| Period | 3/05/17 → 5/05/17 |
Fingerprint
Keywords
- Aging
- Collaborative business service
- Elderly care
- Requirements
- Service personalization
Cite this
}
Service personalization requirements for elderly care in a collaborative environment. / Baldissera, Thais Andrea; Camarinha-Matos, Luis M.; De Faveri, Cristiano.
Technological Innovation for Smart Systems - 8th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2017, Proceedings. Vol. 499 Springer New York LLC, 2017. p. 20-28 (IFIP Advances in Information and Communication Technology; Vol. 499).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Service personalization requirements for elderly care in a collaborative environment
AU - Baldissera, Thais Andrea
AU - Camarinha-Matos, Luis M.
AU - De Faveri, Cristiano
N1 - Sem PDF. Portuguese FCT-PEST program (UID/EEA/00066/2013)
PY - 2017
Y1 - 2017
N2 - In diverse sectors companies collaborate to offer integrated user-centric services to obtain competitive advantage. However, regarding elderly care, services are typically isolated, and mostly provided by a single provider. Moreover, there is a need to personalize services in respect of the individuality of each senior and making these services evolve according to the lifestyle and necessities of the person. In this context, the concept of Elderly Care Ecosystem (ECE) emerges as a computer-based collaborative environment that promotes the integration of distinct services and providers. ECEs are complex systems that demand a clear description of their requirements, especially of those related to personalization of services. In this paper, we describe a set of core requirements and challenges for designing personalized services in an elderly care ecosystem. In particular, our contributions are: the identification of the main stakeholders of an ECE, the requirements to build a persona profile in ECE, and a reference requirements model based on i* for service personalization in ECE.
AB - In diverse sectors companies collaborate to offer integrated user-centric services to obtain competitive advantage. However, regarding elderly care, services are typically isolated, and mostly provided by a single provider. Moreover, there is a need to personalize services in respect of the individuality of each senior and making these services evolve according to the lifestyle and necessities of the person. In this context, the concept of Elderly Care Ecosystem (ECE) emerges as a computer-based collaborative environment that promotes the integration of distinct services and providers. ECEs are complex systems that demand a clear description of their requirements, especially of those related to personalization of services. In this paper, we describe a set of core requirements and challenges for designing personalized services in an elderly care ecosystem. In particular, our contributions are: the identification of the main stakeholders of an ECE, the requirements to build a persona profile in ECE, and a reference requirements model based on i* for service personalization in ECE.
KW - Aging
KW - Collaborative business service
KW - Elderly care
KW - Requirements
KW - Service personalization
UR - http://www.scopus.com/inward/record.url?scp=85018168267&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-56077-9_2
DO - 10.1007/978-3-319-56077-9_2
M3 - Conference contribution
SN - 9783319560762
VL - 499
T3 - IFIP Advances in Information and Communication Technology
SP - 20
EP - 28
BT - Technological Innovation for Smart Systems - 8th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2017, Proceedings
PB - Springer New York LLC
ER -