@phdthesis{101045e1b5be48719689d83bc1259168,
title = "Risco Operacional nas seguradoras: Estudo do caso Generali",
keywords = "Risco Operacional nos Seguros, C{\'a}lculo Risco Operacional, Gest{\~a}o de Risco Operacional, Solv{\^e}ncia II, Basileia II, Sistemas de Informa{\c c}{\~a}o de Risco Operacional, Value-at-Risk (VaR)",
author = "{Freitas Ferreira}, {M{\'a}rio Ant{\'o}nio} and Neto, {Miguel de Castro}",
year = "2009",
month = dec,
day = "21",
language = "Portuguese",
school = "NOVA Information Management School (NOVA IMS)",
}