TY - JOUR
T1 - Rethinking the employees' perceptions of corporate citizenship dimensionalization
AU - Rego, Arménio
AU - Leal, Susana
AU - Cunha, Miguel Pina e
N1 - WOS:000296736500005
PY - 2011/12/1
Y1 - 2011/12/1
N2 - The article suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not fairly represent all pertinent dimensions of employees' CC perceptions. Based on an empirical study with a sample of 316 employees, we show that, at least in some contexts, individuals distinguish seven CC dimensions: (1) economic responsibilities toward customers; (2) economic responsibilities toward owners; (3) legal responsibilities; (4) ethical responsibilities; (5) discretionary responsibilities toward employees; (6) discretionary responsibilities toward the community; and (7) discretionary responsibilities toward the natural environment. We do not suggest that this seven-factor model represents all of the (more) relevant CC dimensions in the employees' minds. We aim to share evidence showing that the four-factor model proposed by Maignan et al. (Journal of the Academy of Marketing Science 27(4):455-469, 1999) may be refined, at least when the employees are the stakeholders in question.
AB - The article suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not fairly represent all pertinent dimensions of employees' CC perceptions. Based on an empirical study with a sample of 316 employees, we show that, at least in some contexts, individuals distinguish seven CC dimensions: (1) economic responsibilities toward customers; (2) economic responsibilities toward owners; (3) legal responsibilities; (4) ethical responsibilities; (5) discretionary responsibilities toward employees; (6) discretionary responsibilities toward the community; and (7) discretionary responsibilities toward the natural environment. We do not suggest that this seven-factor model represents all of the (more) relevant CC dimensions in the employees' minds. We aim to share evidence showing that the four-factor model proposed by Maignan et al. (Journal of the Academy of Marketing Science 27(4):455-469, 1999) may be refined, at least when the employees are the stakeholders in question.
KW - corporate social responsibility
KW - CSR
KW - social responsibility
UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-80255131360&origin=resultslist&sort=plf-f&src
U2 - 10.1007/s10551-011-0899-5
DO - 10.1007/s10551-011-0899-5
M3 - Article
SN - 0167-4544
VL - 104
SP - 207
EP - 218
JO - Journal of Business Ethics
JF - Journal of Business Ethics
IS - 2
ER -