Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease

Murilo César do Nascimento; Simone Albino da Silva; Anne Andrade Matiazi de Oliveira; Heriederson Sávio Dias Moura; Juliana Soares Tenório de Araújo; Felipe Mendes Delpino; Debora de Almeida Soares; Inês Santos Estevinho Fronteira; Namie Okino Sawada; Ricardo Alexandre Arcêncio

doi:10.15343/0104-7809.202347E14272022I

Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease

Murilo César do Nascimento, Simone Albino da Silva, Anne Andrade Matiazi de Oliveira, Heriederson Sávio Dias Moura, Juliana Soares Tenório de Araújo, Felipe Mendes Delpino, Debora de Almeida Soares, Inês Santos Estevinho Fronteira, Namie Okino Sawada, Ricardo Alexandre Arcêncio

Instituto de Higiene e Medicina Tropical (IHMT)

Research output: Contribution to journal › Article › peer-review

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Abstract

The coronavirus disease pandemic greatly impacted society, creating unprecedented challenges for science, healthcare systems, and Primary Health Care, which were quickly charged with diversified responses to face this public health emergency. The objective of this study was to evaluate the quality of PHC from the perspective of people affected by COVID-19. This was a cross-sectional study with cases of COVID-19 in a Brazilian municipality. We used an electronic questionnaire with sociodemographic and clinical characteristics (of our own elaboration) and the PCATool-Brazil Instrument – for adult patients (reduced version), through the KoBoToolbox resource. After a pre-test and pilot study, data collection took place between January 11 and October 5, 2021. Descriptive statistics were used, calculating the General PHC Score – 0 to 10 (mean and standard deviations). 91 participants evaluated the PHC characteristics/ components. The overall PHC score (mean) was 4.4 (SD=1.9). This low overall PHC score obtained indicates weaknesses in the quality of this level of healthcare, in the first six months of the pandemic in 2020. Such a low PHC quality score is unprecedented. It appears that the negative result in the studied municipality reflects the impact of COVID-19 and the strategies adopted to face the pandemic triggered by SARS-CoV-2 in Brazil and in the world.

Original language	English
Article number	e14272022
Number of pages	23
Journal	Mundo da Saude
Volume	47
Issue number	1
DOIs	https://doi.org/10.15343/0104-7809.202347E14272022I
Publication status	Published - 2023

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Coronavirus
Health Assessment
Health Care
Patients
Questionnaires
Surveys

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10.15343/0104-7809.202347E14272022ILicence: CC BY

Quality of Primary HealthFinal published version, 1.34 MBLicence: CC BY

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do Nascimento, M. C., da Silva, S. A., de Oliveira, A. A. M., Moura, H. S. D., de Araújo, J. S. T., Delpino, F. M., de Almeida Soares, D., Fronteira, I. S. E., Sawada, N. O., & Arcêncio, R. A. (2023). Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease. Mundo da Saude, 47(1), Article e14272022. https://doi.org/10.15343/0104-7809.202347E14272022I

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title = "Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease",

abstract = "The coronavirus disease pandemic greatly impacted society, creating unprecedented challenges for science, healthcare systems, and Primary Health Care, which were quickly charged with diversified responses to face this public health emergency. The objective of this study was to evaluate the quality of PHC from the perspective of people affected by COVID-19. This was a cross-sectional study with cases of COVID-19 in a Brazilian municipality. We used an electronic questionnaire with sociodemographic and clinical characteristics (of our own elaboration) and the PCATool-Brazil Instrument – for adult patients (reduced version), through the KoBoToolbox resource. After a pre-test and pilot study, data collection took place between January 11 and October 5, 2021. Descriptive statistics were used, calculating the General PHC Score – 0 to 10 (mean and standard deviations). 91 participants evaluated the PHC characteristics/ components. The overall PHC score (mean) was 4.4 (SD=1.9). This low overall PHC score obtained indicates weaknesses in the quality of this level of healthcare, in the first six months of the pandemic in 2020. Such a low PHC quality score is unprecedented. It appears that the negative result in the studied municipality reflects the impact of COVID-19 and the strategies adopted to face the pandemic triggered by SARS-CoV-2 in Brazil and in the world.",

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author = "\{do Nascimento\}, \{Murilo C{\'e}sar\} and \{da Silva\}, \{Simone Albino\} and \{de Oliveira\}, \{Anne Andrade Matiazi\} and Moura, \{Heriederson S{\'a}vio Dias\} and \{de Ara{\'u}jo\}, \{Juliana Soares Ten{\'o}rio\} and Delpino, \{Felipe Mendes\} and \{de Almeida Soares\}, Debora and Fronteira, \{In{\^e}s Santos Estevinho\} and Sawada, \{Namie Okino\} and Arc{\^e}ncio, \{Ricardo Alexandre\}",

note = "Funding Information: This research was funded by the Dean of Research and Graduate Studies at the Federal University of Alfenas, MG, No. 002/2020. We thank PhD Isabel Cristina Martins de Freitas for her methodological and statistical support. Publisher Copyright: {\textcopyright} 2023 Centro Universitario Sao Camilo. All rights reserved.",

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AU - da Silva, Simone Albino

AU - de Oliveira, Anne Andrade Matiazi

AU - Moura, Heriederson Sávio Dias

AU - de Araújo, Juliana Soares Tenório

AU - Delpino, Felipe Mendes

AU - de Almeida Soares, Debora

AU - Fronteira, Inês Santos Estevinho

AU - Sawada, Namie Okino

AU - Arcêncio, Ricardo Alexandre

N1 - Funding Information: This research was funded by the Dean of Research and Graduate Studies at the Federal University of Alfenas, MG, No. 002/2020. We thank PhD Isabel Cristina Martins de Freitas for her methodological and statistical support. Publisher Copyright: © 2023 Centro Universitario Sao Camilo. All rights reserved.

PY - 2023

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N2 - The coronavirus disease pandemic greatly impacted society, creating unprecedented challenges for science, healthcare systems, and Primary Health Care, which were quickly charged with diversified responses to face this public health emergency. The objective of this study was to evaluate the quality of PHC from the perspective of people affected by COVID-19. This was a cross-sectional study with cases of COVID-19 in a Brazilian municipality. We used an electronic questionnaire with sociodemographic and clinical characteristics (of our own elaboration) and the PCATool-Brazil Instrument – for adult patients (reduced version), through the KoBoToolbox resource. After a pre-test and pilot study, data collection took place between January 11 and October 5, 2021. Descriptive statistics were used, calculating the General PHC Score – 0 to 10 (mean and standard deviations). 91 participants evaluated the PHC characteristics/ components. The overall PHC score (mean) was 4.4 (SD=1.9). This low overall PHC score obtained indicates weaknesses in the quality of this level of healthcare, in the first six months of the pandemic in 2020. Such a low PHC quality score is unprecedented. It appears that the negative result in the studied municipality reflects the impact of COVID-19 and the strategies adopted to face the pandemic triggered by SARS-CoV-2 in Brazil and in the world.

AB - The coronavirus disease pandemic greatly impacted society, creating unprecedented challenges for science, healthcare systems, and Primary Health Care, which were quickly charged with diversified responses to face this public health emergency. The objective of this study was to evaluate the quality of PHC from the perspective of people affected by COVID-19. This was a cross-sectional study with cases of COVID-19 in a Brazilian municipality. We used an electronic questionnaire with sociodemographic and clinical characteristics (of our own elaboration) and the PCATool-Brazil Instrument – for adult patients (reduced version), through the KoBoToolbox resource. After a pre-test and pilot study, data collection took place between January 11 and October 5, 2021. Descriptive statistics were used, calculating the General PHC Score – 0 to 10 (mean and standard deviations). 91 participants evaluated the PHC characteristics/ components. The overall PHC score (mean) was 4.4 (SD=1.9). This low overall PHC score obtained indicates weaknesses in the quality of this level of healthcare, in the first six months of the pandemic in 2020. Such a low PHC quality score is unprecedented. It appears that the negative result in the studied municipality reflects the impact of COVID-19 and the strategies adopted to face the pandemic triggered by SARS-CoV-2 in Brazil and in the world.

KW - Coronavirus

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KW - Health Care

KW - Patients

KW - Questionnaires

KW - Surveys

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ER -

Quality of Primary Health Care During the COVID-19 Pandemic: Evaluation by Users Affected by the Disease

Abstract

UN SDGs

Keywords

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