Process modelling (bpm) in healthcare: breast cancer screening

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Breast cancer is a malignant epithelial neoplasm and it is a public health problem that has high incidence and mortality in women. Focusing the clinical performance on processes is proving to be the way to improve morbidity and mortality statistics. Business process management (BPM) is a management field that improves and analyzes business processes according to organizations’ strategies. The early diagnosis of breast cancer is of great importance since it will enable more conservative treatments and a longer disease-free survival. Organized oncology screening programs, with all elements properly prepared, revealed to be more efficient than the opportunistic screenings. BPM usage will enable optimize and manage all processes from the screening until the diagnosis and treatment. The aim of this study is identification and modelling of BPM processes for the healthcare sector, namely, for Portuguese organized breast cancer screening. To achieve this goal, it was required the identification of the main processes by an interview to the employees and the development of “As-Is” diagrams. Some of the problems in a macroscopic way were detected and improvement suggestions were made.

Original languageEnglish
Title of host publicationUniversal Access in Human-Computer Interaction
Subtitle of host publicationDesign Approaches and Supporting Technologies. 14th International Conference, UAHCI 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I
EditorsMargherita Antona, Constantine Stephanidis
PublisherSpringer
Pages98-109
Number of pages12
ISBN (Print)9783030492816
DOIs
Publication statusPublished - 10 Jul 2020
Event14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020 - Copenhagen, Denmark
Duration: 19 Jul 202024 Jul 2020

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12188 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
CountryDenmark
CityCopenhagen
Period19/07/2024/07/20

Keywords

  • Business process management
  • Frameworks
  • Oncology

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