TY - GEN
T1 - Process modelling (bpm) in healthcare
T2 - 14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
AU - Terras Marques, Inês
AU - Santos, Carolina
AU - Santos, Vítor
N1 - Terras Marques, I., Santos, C., & Santos, V. (2020). Process modelling (bpm) in healthcare : breast cancer screening. In M. Antona, & C. Stephanidis (Eds.), Universal Access in Human-Computer Interaction: Design Approaches and Supporting Technologies. 14th International Conference, UAHCI 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I (pp. 98-109). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12188 LNCS). Springer. https://doi.org/10.1007/978-3-030-49282-3_7
PY - 2020/7/10
Y1 - 2020/7/10
N2 - Breast cancer is a malignant epithelial neoplasm and it is a public health problem that has high incidence and mortality in women. Focusing the clinical performance on processes is proving to be the way to improve morbidity and mortality statistics. Business process management (BPM) is a management field that improves and analyzes business processes according to organizations’ strategies. The early diagnosis of breast cancer is of great importance since it will enable more conservative treatments and a longer disease-free survival. Organized oncology screening programs, with all elements properly prepared, revealed to be more efficient than the opportunistic screenings. BPM usage will enable optimize and manage all processes from the screening until the diagnosis and treatment. The aim of this study is identification and modelling of BPM processes for the healthcare sector, namely, for Portuguese organized breast cancer screening. To achieve this goal, it was required the identification of the main processes by an interview to the employees and the development of “As-Is” diagrams. Some of the problems in a macroscopic way were detected and improvement suggestions were made.
AB - Breast cancer is a malignant epithelial neoplasm and it is a public health problem that has high incidence and mortality in women. Focusing the clinical performance on processes is proving to be the way to improve morbidity and mortality statistics. Business process management (BPM) is a management field that improves and analyzes business processes according to organizations’ strategies. The early diagnosis of breast cancer is of great importance since it will enable more conservative treatments and a longer disease-free survival. Organized oncology screening programs, with all elements properly prepared, revealed to be more efficient than the opportunistic screenings. BPM usage will enable optimize and manage all processes from the screening until the diagnosis and treatment. The aim of this study is identification and modelling of BPM processes for the healthcare sector, namely, for Portuguese organized breast cancer screening. To achieve this goal, it was required the identification of the main processes by an interview to the employees and the development of “As-Is” diagrams. Some of the problems in a macroscopic way were detected and improvement suggestions were made.
KW - Business process management
KW - Frameworks
KW - Oncology
UR - http://www.scopus.com/inward/record.url?scp=85088744181&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-49282-3_7
DO - 10.1007/978-3-030-49282-3_7
M3 - Conference contribution
AN - SCOPUS:85088744181
SN - 9783030492816
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 98
EP - 109
BT - Universal Access in Human-Computer Interaction
A2 - Antona, Margherita
A2 - Stephanidis, Constantine
PB - Springer
Y2 - 19 July 2020 through 24 July 2020
ER -
