Process improvement measures in social area organizations: a study in institutions for elderly

Research output: Contribution to journal › Article › peer-review

5 Citations (Scopus)

Original language	Unknown
Pages (from-to)	334-352
Journal	The Total Quality Management Journal
Volume	21
Issue number	4
DOIs	https://doi.org/10.1108/17542730910965056
Publication status	Published - 1 Jan 2009

Access to Document

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title = "Process improvement measures in social area organizations: a study in institutions for elderly",

author = "Machado, {Virg{\'i}lio Ant{\'o}nio Cruz}",

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journal = "The Total Quality Management Journal",

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AU - Machado, Virgílio António Cruz

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