Prioritizing Investments in Technology: Doing More With Less as Information Systems Make Way into the Boardroom

Jorge Pereira, Manuel Au-Yong-Oliveira, José Martins, Vitor Santos, Ramiro Gonçalves

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Technology and information systems in particular are making their way into the boardroom where strategists decide the futures of their organizations. The economic difficulties felt on an international scale have reduced company profits, motivating greater competition based on price as a means to keep the business alive. This reality appeared somewhat unexpectedly and very quickly, with the majority of organizations not being ready to react and adjust themselves to such a fast pace. Survival has motivated organizations to constantly wage war on each other in a quest for customers and market share, requiring tremendous agility of information systems (IS) in order to be able to support business and corporate strategy alterations. The CRUDi framework described herein has already been adopted in a bank and an insurance company and has been considered very useful to improve alignment and support decision-making related to investments in IS, in line with the business strategy.
With less investment capacity to hire consultancy firms in order to help in the decision-making process, IS and technology investments are becoming more important and have gained a strategic role with regards to future business outcomes, a reality gaining ever more attention in business organizations. We are thus witnessing a democratization of IS in business.
Original languageEnglish
Title of host publicationEstratégia, inovação e mudança: casos de estudo sobre competitividade. [Strategy, innovation and change: case studies on competitiveness]
EditorsM. Au-Young Oliveira, Ramiro Gonçalves
Place of PublicationAveiro
PublisherUA Editora
Pages289-296
Number of pages8
ISBN (Print) 978-972-789-520-5
Publication statusPublished - 2017

Keywords

  • CRUDI
  • Framework
  • Information Systems
  • Alignment
  • Business strategy
  • Disruptive innovation
  • Consultancy services
  • Change
  • ITIL
  • COBIT 5

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