The role of type of questions in gathering information about occupational accidents (o papel do tipo de perguntas na obtenção de informação sobre acidentes de trabalho).

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An effective prevention of occupational accidents demands a learning process with former accidents and this should impact further changes. Reliable information is a key aspect for an effective learning, which is only reached when systematic procedures of information collection are developed. The interview is one of the adopted procedures to collect data. However, several factors have an effect on and influence this kind of procedure due to its sensitivity. For instance, evidences reveal that different kind of questions produce different information (quantity and quality). On other hand, a large period between accident and data collection increases memory vulnerability. Evidences about the impact of data collection techniques in occupational accidents context is still diminished, demanding for more studies in this area. Therefore, the present study aims to analyse the effect of different types of questions in information collection, evaluating their impact in the quantity and quality of information. For that, it was presented a written scenario of an occupational accident to 90 workers. After reading it, they answered to questions about that accident. According with the questions manipulation (opened, closed, or biased) were developed three structured interviews guidelines. Content analysis results seem to indicate that opened questions provide more quantity and diverse information; closed questions provide more direct and specific answers focusing the question and less information about aspects not questioned; biased questions elicit mainly specific information as suggested in the questions. These results point to the continuous need to explore the impact of the type of questions in occupational accidents context.
Original languageUnknown
Title of host publicationSPOSHO '2011
Publication statusPublished - 1 Jan 2011
EventInternational Symposium on Occupational Safety and Hygiene - SHO'2011 -
Duration: 1 Jan 2011 → …


ConferenceInternational Symposium on Occupational Safety and Hygiene - SHO'2011
Period1/01/11 → …

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