Patterns of perceptions of workplace violence in the Portuguese health care sector

Paulo Ferrinho, André Biscaia, Inês Fronteira, Isabel Craveiro, Ana Rita Antunes, Claudia Conceição, Isabel Flores, Osvaldo Santos

Research output: Contribution to journalArticlepeer-review

29 Citations (Scopus)


This article characterizes the problem of violence against health professionals in the workplace (VAHPITWP) in selected settings in Portugal. It addresses the questions of what types of violence are most frequent and who are the most affected health professionals. Three methodological approaches were followed: (i) documentary studies, (ii) a questionnaire-based hospital and health centre (HC) complex case study and (iii) semi-structured interviews with stakeholders. Of the different types of violence, all our study approaches confirm that verbal violence is the most frequent. Discrimination, not infrequent in the hospital, seems to be underestimated by the stakeholders interviewed. Violence seems much more frequent in the HC than in the hospital. In the HC, all types of violence are also most frequently directed against female health workers and, in the hospital, against male workers. These studies allow us to conclude that violence is frequent but underreported.

Original languageEnglish
Article number11
JournalHuman resources for health
Publication statusPublished - 7 Nov 2003


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