Abstract
E-learning is growing. Many firms have adopted e-learning since it is individualized and cost-effective. Research on its success criteria is fragmented.
Most explored e-learning systems in higher education setting, as other studies focused on specialized features, leading to transferable conclusions. This qualitative study examines e-learning success in commercial enterprises. It initially finds the most prevalent organizational e-learning success characteristics and classifies them into four dimensions. It models eight assumptions. Six e-learning professionals validate the technique in an FCS. All four success dimensions and variables affect e-learning success perception. A customized success model helps e-learning decision-makers maximize corporate e-learning.
Most explored e-learning systems in higher education setting, as other studies focused on specialized features, leading to transferable conclusions. This qualitative study examines e-learning success in commercial enterprises. It initially finds the most prevalent organizational e-learning success characteristics and classifies them into four dimensions. It models eight assumptions. Six e-learning professionals validate the technique in an FCS. All four success dimensions and variables affect e-learning success perception. A customized success model helps e-learning decision-makers maximize corporate e-learning.
Original language | English |
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Title of host publication | Proceedings of International Conference on Information Technology and Applications |
Subtitle of host publication | ICITA 2022 |
Editors | Sajid Anwar, Abrar Ullah, Álvaro Rocha, Maria José Sousa |
Place of Publication | Singapore |
Publisher | Springer Singapore |
Chapter | 36 |
Pages | 421-431 |
Number of pages | 11 |
ISBN (Electronic) | 978-981-19-9331-2 |
ISBN (Print) | 978-981-19-9330-5 |
DOIs | |
Publication status | Published - 2023 |
Event | The 16th International Conference on Information Technology and Applications (ICITA 2022) - Hybrid (online and Face-to-Face, Lisbon, Portugal Duration: 20 Oct 2022 → 22 Oct 2022 Conference number: 16 https://www.icita.world/#/ |
Publication series
Name | Lecture Notes in Networks and Systems |
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Publisher | Springer Singapore |
Volume | 614 |
ISSN (Print) | 2367-3370 |
ISSN (Electronic) | 2367-3389 |
Conference
Conference | The 16th International Conference on Information Technology and Applications (ICITA 2022) |
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Abbreviated title | ICITA 2022 |
Country/Territory | Portugal |
City | Lisbon |
Period | 20/10/22 → 22/10/22 |
Internet address |
Keywords
- Organizational e-learning systems success
- Qualitative study
- Industry
- Focus group study