Organizational e-learning systems’ success in industry

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Abstract

E-learning is growing. Many firms have adopted e-learning since it is individualized and cost-effective. Research on its success criteria is fragmented.
Most explored e-learning systems in higher education setting, as other studies focused on specialized features, leading to transferable conclusions. This qualitative study examines e-learning success in commercial enterprises. It initially finds the most prevalent organizational e-learning success characteristics and classifies them into four dimensions. It models eight assumptions. Six e-learning professionals validate the technique in an FCS. All four success dimensions and variables affect e-learning success perception. A customized success model helps e-learning decision-makers maximize corporate e-learning.
Original languageEnglish
Title of host publicationProceedings of International Conference on Information Technology and Applications
Subtitle of host publicationICITA 2022
EditorsSajid Anwar, Abrar Ullah, Álvaro Rocha, Maria José Sousa
Place of PublicationSingapore
PublisherSpringer Singapore
Chapter36
Pages421-431
Number of pages11
ISBN (Electronic)978-981-19-9331-2
ISBN (Print)978-981-19-9330-5
DOIs
Publication statusPublished - 2023
EventThe 16th International Conference on Information Technology and Applications (ICITA 2022) - Hybrid (online and Face-to-Face, Lisbon, Portugal
Duration: 20 Oct 202222 Oct 2022
Conference number: 16
https://www.icita.world/#/

Publication series

NameLecture Notes in Networks and Systems
PublisherSpringer Singapore
Volume614
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

ConferenceThe 16th International Conference on Information Technology and Applications (ICITA 2022)
Abbreviated titleICITA 2022
Country/TerritoryPortugal
CityLisbon
Period20/10/2222/10/22
Internet address

Keywords

  • Organizational e-learning systems success
  • Qualitative study
  • Industry
  • Focus group study

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