Operators’ emotional work in calls to the medical emergency number

Research output: Contribution to journal › Article › peer-review

Abstract

http://ipra.ua.ac.be/main.aspx?c=*HOME&n=1454

@article{8b8c297665a046fb91cd23b34d80b313,

title = "Operators{\textquoteright} emotional work in calls to the medical emergency number",

abstract = "http://ipra.ua.ac.be/main.aspx?c=*HOME&n=1454",

author = "Isabella Paoletti",

year = "2012",

month = jan,

day = "1",

language = "Unknown",

volume = "22",

pages = "671--695",

journal = "Pragmatics",

issn = "1018-2101",

publisher = "International Pragmatics Association",

number = "NA",

}