Abstract

Due to the continuous changes in markets and society, companies and organizations have to constantly adapt themselves to maintain competitiveness. One of the options is to strategically join their competencies to rapidly respond to a business or collaboration opportunity through a goal-oriented network. Nevertheless, as market demands are continuously and fast evolving, besides taking advantage of clustering themselves, companies and organizations have to find better solutions to meet the customer needs. In this context, this paper presents an approach based on a negotiation support environment that enhances the design of new business services under a collaborative perspective, so that the customer's requirements can be better fulfilled.
Original languageEnglish
Title of host publicationIFIP Advances in Information and Communication Technology
Pages13-20
ISBN (Electronic)978-3-642-54734-8
DOIs
Publication statusPublished - 2014
Event5th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems (DoCEIS) -
Duration: 1 Jan 2014 → …

Conference

Conference5th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems (DoCEIS)
Period1/01/14 → …

Fingerprint

New business
Customer requirements
Competency
Customer needs
Service design
Clustering
Business services
Join
Market demand
Negotiation support
Competitiveness

Keywords

  • Business Services
  • Co-Design
  • Collaborative Network
  • Negotiation Support Environment
  • Service Co-Creation Network
  • Service Design

Cite this

Oliveira, Ana Inês da Silva ; Camarinha-matos, Luís Manuel. / Negotiation Support in Collaborative Services Design. IFIP Advances in Information and Communication Technology. 2014. pp. 13-20
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Oliveira, AIDS & Camarinha-matos, LM 2014, Negotiation Support in Collaborative Services Design. in IFIP Advances in Information and Communication Technology. pp. 13-20, 5th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems (DoCEIS), 1/01/14. https://doi.org/10.1007/978-3-642-54734-8_2

Negotiation Support in Collaborative Services Design. / Oliveira, Ana Inês da Silva ; Camarinha-matos, Luís Manuel.

IFIP Advances in Information and Communication Technology. 2014. p. 13-20.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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