Abstract

During the last years, manufacturing and service industries faced a global change in the production paradigm. Besides the manufactured products, companies also focus their attention on business services that can add value to their products, which often need to be provided by different entities, offering different competences/services that collaborate to achieve a service-enhanced product. In this context, the collaborative process of design and/or creation of new business services can also be improved if supported by a negotiation environment that facilitates the interaction among the various involved entities, and the process of modeling and reaching agreements. For that, this paper presents a support system for service co-design negotiation that facilitates the design of new business services under a collaborative perspective.

Original languageEnglish
Title of host publicationCollaborative Systems for Smart Networked Environments
EditorsL. M. Camarinha-Matos, H. Afsarmanesh
Place of PublicationBerlin;Heidelberg
PublisherSPRINGER-VERLAG BERLIN
Pages98-106
Number of pages9
ISBN (Electronic)978-3-662-44745-1
ISBN (Print)978-3-662-44744-4/978-3-662-44745-1
DOIs
Publication statusPublished - 2014
Event15th IFIP WG 5.5 Working Conference on Virtual Enterprises (PRO-VE) - Amsterdam, Netherlands
Duration: 6 Oct 20148 Oct 2014

Publication series

NameIFIP Advances in Information and Communication Technology
PublisherSPRINGER-VERLAG BERLIN
Volume434
ISSN (Print)1868-4238

Conference

Conference15th IFIP WG 5.5 Working Conference on Virtual Enterprises (PRO-VE)
CountryNetherlands
CityAmsterdam
Period6/10/148/10/14

Keywords

  • Collaborative Networks
  • Negotiation Support Environment
  • Service-enhanced Products
  • Business Service
  • Co-design
  • Service Design
  • COLLABORATIVE NETWORKS
  • ENHANCED PRODUCTS
  • ENVIRONMENT

Fingerprint Dive into the research topics of 'Negotiation Support for Co-design of Business Services'. Together they form a unique fingerprint.

  • Cite this

    Oliveira, A. I., & Camarinha-Matos, L. M. (2014). Negotiation Support for Co-design of Business Services. In L. M. Camarinha-Matos, & H. Afsarmanesh (Eds.), Collaborative Systems for Smart Networked Environments (pp. 98-106). (IFIP Advances in Information and Communication Technology; Vol. 434). Berlin;Heidelberg: SPRINGER-VERLAG BERLIN. https://doi.org/10.1007/978-3-662-44745-1_9