Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications

Jorge Rodrigues; Pedro Ruivo; Tiago Oliveira

doi:10.1016/j.im.2020.103289

Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications

Jorge Rodrigues, Pedro Ruivo, Tiago Oliveira

Research output: Contribution to journal › Article › peer-review

18 Citations (Scopus)

43 Downloads (Pure)

Abstract

Firm performance impact arising from capabilities enabled by software-as-a-service enterprise applications (SaaS EA) has been the subject of limited research. By drawing on the resource-based view and competitive strategy theories, this study builds a model that (1) explains the firm performance effect of firm capabilities supported by SaaS EA and (2) clarifies the role of business value and strategy by acting as mediators between them. The model and its hypotheses are empirically tested through a survey of 257 company managers in a southern European country, confirming the importance of those mediators in firm performance.

Original language	English
Article number	103289
Pages (from-to)	1-14
Number of pages	14
Journal	Information and Management
Volume	58
Issue number	1
Early online date	29 Feb 2020
DOIs	https://doi.org/10.1016/j.im.2020.103289
Publication status	Published - Jan 2021

Keywords

Business strategy
Business value
Enterprise applications
Firm capabilities
Firm performance
Software-as-a-service

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.im.2020.103289

Mediation_role_business_value_strategy_firm_ performance_organizationsAccepted author manuscript, 986 KBLicence: CC BY-NC-ND

Cite this

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abstract = "Firm performance impact arising from capabilities enabled by software-as-a-service enterprise applications (SaaS EA) has been the subject of limited research. By drawing on the resource-based view and competitive strategy theories, this study builds a model that (1) explains the firm performance effect of firm capabilities supported by SaaS EA and (2) clarifies the role of business value and strategy by acting as mediators between them. The model and its hypotheses are empirically tested through a survey of 257 company managers in a southern European country, confirming the importance of those mediators in firm performance.",

keywords = "Business strategy, Business value, Enterprise applications, Firm capabilities, Firm performance, Software-as-a-service",

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AB - Firm performance impact arising from capabilities enabled by software-as-a-service enterprise applications (SaaS EA) has been the subject of limited research. By drawing on the resource-based view and competitive strategy theories, this study builds a model that (1) explains the firm performance effect of firm capabilities supported by SaaS EA and (2) clarifies the role of business value and strategy by acting as mediators between them. The model and its hypotheses are empirically tested through a survey of 257 company managers in a southern European country, confirming the importance of those mediators in firm performance.

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KW - Firm capabilities

KW - Firm performance

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Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications

Abstract

Keywords

UN SDGs

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