Managing millennials as outsourced information technology professionals: A systematic review

Tiago Jacob Fernandes França, Henrique São Mamede, Vítor Duarte dos Santos

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

The Information Technology Outsourcing (ITO) model has been a trend in recent decades, becoming the dominant trend in contemporary outsourcing scenario. Millennials will soon, globally, be the majority of the workforce, having a particular way of relating to organizations and to work itself as no previous generation did. Information technologies continue to employ more and more human resources, having an increasing demand and a shortage of competent resources. It is therefore important to rethink current Human Resources Management (HRM) models and design a new strategic and appropriate model to accommodate and anticipate the needs of managers and monitor the development of this generation as Information Technology (IT) professionals. The intersection and analysis of the Information and Communications Technologies (ICT), millennials, Human Resource Management, outsourcing and organizations is the objective of this study, to identify the most relevant articles regarding millennials as outsourced IT professionals.

Original languageEnglish
Title of host publicationProceedings of the 13th IADIS International Conference ICT, Society and Human Beings 2020, ICT 2020 and Proceedings of the 6th IADIS International Conference Connected Smart Cities 2020, CSC 2020 and Proceedings of the 17th IADIS International Conference Web Based Communities and Social Media 2020, WBC 2020 - Part of the 14th Multi Conference on Computer Science and Information Systems, MCCSIS 2020
PublisherIADIS Press
Pages3-10
Number of pages8
ISBN (Electronic)9789898704191
Publication statusPublished - 23 Jul 2020
Event13th IADIS International Conference ICT, Society and Human Beings 2020, ICT 2020 and 6th IADIS International Conference Connected Smart Cities 2020, CSC 2020 and 17th IADIS International Conference Web Based Communities and Social Media 2020, WBC 2020, Part of the 14th Multi Conference on Computer Science and Information Systems, MCCSIS 2020 - Virtual, Online
Duration: 21 Jul 202023 Jul 2020

Publication series

NameProceedings of the 13th IADIS International Conference ICT, Society and Human Beings 2020, ICT 2020 and Proceedings of the 6th IADIS International Conference Connected Smart Cities 2020, CSC 2020 and Proceedings of the 17th IADIS International Conference Web Based Communities and Social Media 2020, WBC 2020 - Part of the 14th Multi Conference on Computer Science and Information Systems, MCCSIS 2020

Conference

Conference13th IADIS International Conference ICT, Society and Human Beings 2020, ICT 2020 and 6th IADIS International Conference Connected Smart Cities 2020, CSC 2020 and 17th IADIS International Conference Web Based Communities and Social Media 2020, WBC 2020, Part of the 14th Multi Conference on Computer Science and Information Systems, MCCSIS 2020
CityVirtual, Online
Period21/07/2023/07/20

Keywords

  • HRM
  • ICT
  • ITO
  • Millennials
  • Organizations
  • Outsourcing

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