Abstract
Intellectual capital (IC) is the key driver of innovation and sustainable competitive advantage in today's knowledge-based economy. At the same time, knowledge management (KM) is a set of processes that includes knowledge acquisition, development, distribution, utilization, retention and measurement within the organization. This means that the successful management of IC is closely linked to the efficiency of KM processes, which, in turn, implies that the successful implementation of KM ensures the growth and renewal of IC in an organization. Banking industry is one of the most knowledge-intensive industries where IC is the key driver of value creation. Based on previous studies, this article seeks to explore the links between IC and KM in Portuguese banks, by identifying the IC resources of importance and leveraging these resources through KM capability.
| Original language | English |
|---|---|
| Title of host publication | 2012 International Conference on Innovation, Management and Technology Research (ICIMTR 2012) |
| Publisher | Institute of Electrical and Electronics Engineers (IEEE) |
| Pages | 417-422 |
| ISBN (Electronic) | 978-1-4673-0654-6 |
| ISBN (Print) | 978-1-4673-0655-3 |
| DOIs | |
| Publication status | Published - 2012 |
| Event | 2012 International Conference on Innovation, Management and Technology Research, ICIMTR 2012 - Malacca, Malaysia Duration: 21 May 2012 → 22 May 2012 |
Conference
| Conference | 2012 International Conference on Innovation, Management and Technology Research, ICIMTR 2012 |
|---|---|
| Abbreviated title | ICIMTR 2012 |
| Country/Territory | Malaysia |
| City | Malacca |
| Period | 21/05/12 → 22/05/12 |
Keywords
- Alignment
- Banking sector
- Critical assets
- Intellectual capital
- Knowledge management
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