Leveraging internet of things and big data analytics initiatives in European and American firms: is data quality a way to extract business value?

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21 Citations (Scopus)

Abstract

Big data analytics (BDA) and the Internet of Things (IoT) tools are considered crucial investments for firms to distinguish themselves among competitors. Drawing on a strategic management perspective, this study proposes that BDA and IoT capabilities can create significant value in business processes if supported by a good level of data quality, which will lead to a better competitive advantage. Responses are collected from 618 European and American firms that use IoT and BDA applications. Partial least squares results reveal that better data quality is needed to unlock the value of IoT and BDA capabilities.

Original languageEnglish
Article number103141
Pages (from-to)1-16
Number of pages16
JournalInformation and Management
Volume57
Issue number1
Early online date7 Jan 2019
DOIs
Publication statusPublished - 1 Jan 2020

Keywords

  • Big data analytics
  • Dynamics capability theory
  • Internet of things
  • Knowledge-based theory
  • Strategic management

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