Knowledge Management in the Development of an Intelligent System to Support Emergency Response

Anacleto Correia, Inês Severino, Isabel L. Nunes, Mário Simões-Marques

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Intelligent systems use applied artificial intelligence techniques with the aim of reaching, in a specific domain, a level of analysis and performance comparable to human experts. Intelligent systems are able to engage in complex inference processes, necessary for evaluating alternative options, presenting high quality conclusions and advice, and to offer explanations about the rationale that led to such conclusions. Knowledge Management is a key process associated to the development of intelligent systems, since it elicits, codifies, validates and relates the knowledge elements that are stored in the system’s Knowledge Base. The paper focus on the issues involved in the design of the THEMIS intelligent system’s Knowledge Base, and of the cooperative and participatory processes applied for knowledge elicitation, referring the usage of ontologies and UML use-cases. THEMIS project purpose is to develop an intelligent system to support complex and stressful Emergency Management activities. The outcome of the described Knowledge Management process can be determinant to quality of the user experience when exploiting the system, since most of the pragmatic and hedonic qualities of the interactions of an intelligent system are closely related with the characteristics of the underlying knowledge base and inferencing process.

Original languageEnglish
Title of host publicationAdvances in Human Factors and Systems Interaction - Proceedings of the AHFE 2017 International Conference on Human Factors and Systems Interaction, 2017
PublisherSpringer Verlag
Pages109-120
Number of pages12
Volume592
ISBN (Print)9783319603650
DOIs
Publication statusPublished - 1 Jan 2018
EventAHFE 2017 International Conference on Human Factors and Systems Interaction, 2017 - [state] CA, United States
Duration: 17 Jul 201721 Jul 2017

Publication series

NameAdvances in Intelligent Systems and Computing
Volume592
ISSN (Print)2194-5357

Conference

ConferenceAHFE 2017 International Conference on Human Factors and Systems Interaction, 2017
CountryUnited States
City[state] CA
Period17/07/1721/07/17

Keywords

  • Knowledge acquisition
  • Ontologies
  • THEMIS
  • UML

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  • Cite this

    Correia, A., Severino, I., Nunes, I. L., & Simões-Marques, M. (2018). Knowledge Management in the Development of an Intelligent System to Support Emergency Response. In Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2017 International Conference on Human Factors and Systems Interaction, 2017 (Vol. 592, pp. 109-120). (Advances in Intelligent Systems and Computing; Vol. 592). Springer Verlag. https://doi.org/10.1007/978-3-319-60366-7_11