How to create sustainable competiveness through resilience and innovation: a practical model based on an integrated approach

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The increasing sophistication of clients and the aggressively way how markets permanently act, introduce in organizations a constant need to change. The pressure to reduce decision time cycles and to be able to react and anticipate competitors is a requisite to survive and the key for success. Therefore, it is necessary to reviewexistingmodels of competitiveness and to create newapproaches that integrate new concepts and trends. This paper provides amodel for the creation of competitive advantage that integrates the principles of sustainability (triple bottom line) and the concepts of resilience and innovation. It aims to contribute to the improvement of the strategic planning process of organizations, providing an alternative approach which also combines business evaluation models (such as EFQM and Shingo), with tools that reduce the strategic execution gap (for example Balanced Scorecard). Differentiated criteria for the evaluation of the current competitive positioning of organizations are established, parameters for implementing sustainable competitiveness factors are set and methods for monitoring and feedback proposed. In addition, this research establish a relation between resilience, innovation and sustainable competitiveness, and reveals that this approach is differentiating, able to add value (more focused and more efficient), and applicable to several business sectors and to different levels of technological sophistication, monitoring maturity, as well as adaptable to distinctive cultural environments.

Original languageEnglish
Title of host publicationProceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management
EditorsV. A. Cruz-Machado , B. Lev, J. Xu , S. Nickel
Place of PublicationBerlin, Heidelberg
PublisherSpringer Verlag
Pages1435-1444
Number of pages10
ISBN (Electronic)978-3-642-55122-2
ISBN (Print)978-3-642-55121-5
DOIs
Publication statusPublished - 2014
Event8th International Conference on Management Science and Engineering Management, ICMSEM 2014 - Lisbon, Portugal
Duration: 25 Jul 201427 Jul 2014

Publication series

NameAdvances in Intelligent Systems and Computing
PublisherSpringer Verlag
Volume281
ISSN (Print)2194-5357

Conference

Conference8th International Conference on Management Science and Engineering Management, ICMSEM 2014
CountryPortugal
CityLisbon
Period25/07/1427/07/14

Keywords

  • Balanced scorecard
  • EFQM model
  • Innovation
  • Monitoring
  • Resilience
  • Shingo model
  • Strategic planning
  • Sustainable competitiveness

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