How communication approaches impact mergers and acquisitions outcomes

Duncan N. Angwin, Kamel Mellahi, Emanuel Gomes, Emmanuel Peter

Research output: Contribution to journalArticle

44 Citations (Scopus)

Abstract

Communication is generally viewed as a critical component in mergers and acquisitions (M&A) performance, yet surprisingly little research has examined the link between different communication approaches and M&A outcomes. This paper provides a systematic empirical study to evaluate the link between communication approaches and M&As outcome. Specifically, a typology is created to examine interaction between the process and content of communication and M&A outcomes, in terms of employee commitment to merged organization strategy and M&A survival. Using data drawn from a single clearly defined M&A wave in the Nigerian banking sector, different communication practices are related to M&A outcomes. The findings are the first to show the effects of communications practices in African M&A and answer the calls for extending M&A research beyond western developed countries. They confirm the importance of communication practices in M&A, extend earlier findings on the importance of post-acquisition integration communication in US and European contexts and show the importance of communicating throughout the whole M&A process.

Original languageEnglish
Pages (from-to)2370-2397
Number of pages28
JournalInternational Journal Of Human Resource Management
Volume27
Issue number20
DOIs
Publication statusPublished - 12 Nov 2016

Keywords

  • Africa
  • banks
  • commitment
  • communications
  • M&A
  • Nigeria
  • strategic practices
  • typology

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