Abstract
Mobile applications (MA) and social media (SM) platforms are changing Internet user behavior. This study aims to unveil within current academic literature, the fields where usability research has been focusing their efforts in the dimensions institutional websites (IW), SM and MA usability, and to suggest possible paths for future studies. Search was performed in peer-review journals, providing 302 published articles between 1994 and 2018. To examine the manuscripts, text mining (TM) was adopted to discover pertinent terms, and to reveal trends, gaps and opportunities for future research. Results show a gap on marketing and nutrition research fields and an increasing interest in the usability principles of SM technology in general. Moreover, many articles are associated with the health and medical area, suggesting a more mature development of these fields.
| Original language | English |
|---|---|
| Pages (from-to) | 138-143 |
| Journal | European Research on Management and Business Economics |
| Volume | 25 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - Sep 2019 |
Fingerprint
Keywords
- Institutional website
- Mobile application
- Social media
- Usability
Cite this
}
From institutional websites to social media and mobile applications : A usability perspective. / Ramos, Ricardo F.; Rita, Paulo; Moro, Sérgio.
In: European Research on Management and Business Economics, Vol. 25, No. 3, 09.2019, p. 138-143.Research output: Contribution to journal › Article
TY - JOUR
T1 - From institutional websites to social media and mobile applications
T2 - A usability perspective
AU - Ramos, Ricardo F.
AU - Rita, Paulo
AU - Moro, Sérgio
N1 - Ramos, R. F., Rita, P., & Moro, S. (2019). From institutional websites to social media and mobile applications: A usability perspective. European Research on Management and Business Economics, 25(3), 138-143. https://doi.org/10.1016/j.iedeen.2019.07.001
PY - 2019/9
Y1 - 2019/9
N2 - Mobile applications (MA) and social media (SM) platforms are changing Internet user behavior. This study aims to unveil within current academic literature, the fields where usability research has been focusing their efforts in the dimensions institutional websites (IW), SM and MA usability, and to suggest possible paths for future studies. Search was performed in peer-review journals, providing 302 published articles between 1994 and 2018. To examine the manuscripts, text mining (TM) was adopted to discover pertinent terms, and to reveal trends, gaps and opportunities for future research. Results show a gap on marketing and nutrition research fields and an increasing interest in the usability principles of SM technology in general. Moreover, many articles are associated with the health and medical area, suggesting a more mature development of these fields.
AB - Mobile applications (MA) and social media (SM) platforms are changing Internet user behavior. This study aims to unveil within current academic literature, the fields where usability research has been focusing their efforts in the dimensions institutional websites (IW), SM and MA usability, and to suggest possible paths for future studies. Search was performed in peer-review journals, providing 302 published articles between 1994 and 2018. To examine the manuscripts, text mining (TM) was adopted to discover pertinent terms, and to reveal trends, gaps and opportunities for future research. Results show a gap on marketing and nutrition research fields and an increasing interest in the usability principles of SM technology in general. Moreover, many articles are associated with the health and medical area, suggesting a more mature development of these fields.
KW - Institutional website
KW - Mobile application
KW - Social media
KW - Usability
UR - http://www.scopus.com/inward/record.url?scp=85070833527&partnerID=8YFLogxK
UR - http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000484683000005
U2 - 10.1016/j.iedeen.2019.07.001
DO - 10.1016/j.iedeen.2019.07.001
M3 - Article
VL - 25
SP - 138
EP - 143
JO - European Research on Management and Business Economics
JF - European Research on Management and Business Economics
SN - 2444-8834
IS - 3
ER -