TY - JOUR
T1 - Forgiving is good for health and performance
T2 - How forgiveness helps individuals cope with the psychological contract breach
AU - Costa, Sandra Pereira
AU - Neves, Pedro
N1 - Funding: FCT-Foundation for Science and Technology, Grant nr SFRH/BD/77584/2011 and UID/ECO/00124/2013
PY - 2017/6
Y1 - 2017/6
N2 - The negative impact of the psychological contract breach on outcomes has received growing attention from researchers. However, there is a lack of studies about the potential individual resources that may help employees to cope with such breaches of the psychological contract, minimizing its negative effects. Drawing on the job demands-resources model, we examined psychological contract breach (time 1) as a job stressor and its direct impact on emotional exhaustion and carry over effects for in-role performance and organizational citizenship behaviors (time 2). Based on the conservation resources theory, we tested the moderating role of forgiveness and revenge cognitions as personal resources that allow individuals to cope with stressful situations. Using a sample of 220 employees and their supervisors, our results suggest that forgiveness cognitions moderated the relationship between the psychological contract breach and emotional exhaustion, while the effect of revenge cognition was non-significant These findings highlight the role of breach as an important stressor and its negative effects for health and performance, as well as the buffering effect of forgiveness cognitions.
AB - The negative impact of the psychological contract breach on outcomes has received growing attention from researchers. However, there is a lack of studies about the potential individual resources that may help employees to cope with such breaches of the psychological contract, minimizing its negative effects. Drawing on the job demands-resources model, we examined psychological contract breach (time 1) as a job stressor and its direct impact on emotional exhaustion and carry over effects for in-role performance and organizational citizenship behaviors (time 2). Based on the conservation resources theory, we tested the moderating role of forgiveness and revenge cognitions as personal resources that allow individuals to cope with stressful situations. Using a sample of 220 employees and their supervisors, our results suggest that forgiveness cognitions moderated the relationship between the psychological contract breach and emotional exhaustion, while the effect of revenge cognition was non-significant These findings highlight the role of breach as an important stressor and its negative effects for health and performance, as well as the buffering effect of forgiveness cognitions.
KW - Forgiveness
KW - Job demands-resources model and conservation of resources theory
KW - Performance
KW - Psychological contract breach
KW - Revenge
UR - http://www.scopus.com/inward/record.url?scp=85015975782&partnerID=8YFLogxK
U2 - 10.1016/j.jvb.2017.03.005
DO - 10.1016/j.jvb.2017.03.005
M3 - Article
AN - SCOPUS:85015975782
SN - 0001-8791
VL - 100
SP - 124
EP - 136
JO - Journal of Vocational Behavior
JF - Journal of Vocational Behavior
ER -