TY - JOUR
T1 - Examining social capital and individual motivators to explain the adoption of online citizen participation
AU - Naranjo-Zolotov, Mijail
AU - Oliveira, Tiago
AU - Cruz-Jesus, Frederico
AU - Martins, José
AU - Gonçalves, Ramiro
AU - Branco, Frederico
AU - Xavier, Nuno
N1 - info:eu-repo/grantAgreement/EC/H2020/642332/EU#
Naranjo-Zolotov, M.; Oliveira, T.; Cruz-Jesus, F.;Martins, J.; Gonçalves, R.; Branco, F. & Xavier, N. (2019). Examining social capital and individual motivators to explain the adoption of online citizen participation. Future Generation Computer Systems, Vol. 92 (march 2019), 302-311. [Advanced online publication on 9 October 2018]. Doi: https://doi.org/10.1016/j.future.2018.09.044
PY - 2019/3/1
Y1 - 2019/3/1
N2 - Online citizen public participation in consultation and decision-oriented processes supported by local governments is a key ingredient for successful digital democracy. As the participatory process is a voluntary activity, social capital, and individual motivation can help to understand citizen engagement in the usage of electronic participatory platforms (e-participation). This study presents and discusses the results of a research model evaluated with 200 respondents who experienced e-participation. The research model integrates a well-known theory of information systems, UTAUT, with the social capital theory, and the individual motivators. We found that, besides the positive effects of UTAUT constructs, such as perceived usefulness, effort expectancy, and facilitating conditions on the intention to use e-participation; altruism also plays a role as a driver of the intention to use. Social capital partially impacts on the actual usage of e-participation.
AB - Online citizen public participation in consultation and decision-oriented processes supported by local governments is a key ingredient for successful digital democracy. As the participatory process is a voluntary activity, social capital, and individual motivation can help to understand citizen engagement in the usage of electronic participatory platforms (e-participation). This study presents and discusses the results of a research model evaluated with 200 respondents who experienced e-participation. The research model integrates a well-known theory of information systems, UTAUT, with the social capital theory, and the individual motivators. We found that, besides the positive effects of UTAUT constructs, such as perceived usefulness, effort expectancy, and facilitating conditions on the intention to use e-participation; altruism also plays a role as a driver of the intention to use. Social capital partially impacts on the actual usage of e-participation.
KW - e-government
KW - e-participation
KW - Individual motivators
KW - PLS-SEM
KW - Social capital
UR - http://www.scopus.com/inward/record.url?scp=85055435502&partnerID=8YFLogxK
UR - http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000454370600026
U2 - 10.1016/j.future.2018.09.044
DO - 10.1016/j.future.2018.09.044
M3 - Article
AN - SCOPUS:85055435502
SN - 0167-739X
VL - 92
SP - 302
EP - 311
JO - Future Generation Computer Systems - The International Journal of Grid Computing and eScience
JF - Future Generation Computer Systems - The International Journal of Grid Computing and eScience
ER -
