Abstract
Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.
| Original language | English |
|---|---|
| Pages (from-to) | 1-12 |
| Number of pages | 12 |
| Journal | Business Systems Research |
| Volume | 10 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Apr 2019 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 8 Decent Work and Economic Growth
Keywords
- Business Intelligence
- case study
- project success
- success evaluation
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