TY - JOUR
T1 - Evaluation of Business Intelligence Projects Success
T2 - a case study
AU - Teixeira, Ana
AU - Oliveira, Tiago
AU - Varajão, João
N1 - Teixeira, A., Oliveira, T., & Varajão, J. (2019). Evaluation of Business Intelligence Projects Success: a case study. Business Systems Research, 10(1), 1-12. https://doi.org/10.2478/bsrj-2019-0001
PY - 2019/4/1
Y1 - 2019/4/1
N2 - Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.
AB - Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.
KW - Business Intelligence
KW - case study
KW - project success
KW - success evaluation
UR - http://www.scopus.com/inward/record.url?scp=85065840424&partnerID=8YFLogxK
UR - http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000467633400001
U2 - 10.2478/bsrj-2019-0001
DO - 10.2478/bsrj-2019-0001
M3 - Article
AN - SCOPUS:85065840424
SN - 1847-9375
VL - 10
SP - 1
EP - 12
JO - Business Systems Research
JF - Business Systems Research
IS - 1
ER -
