Enterprise resource planning post-adoption value: A literature review amongst small and medium enterprises

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

It is consensual that Enterprise Resource Planning (ERP) after a successful implementation has significant effects on the productivity of firm as well small and medium-sized enterprises (SMEs) recognized as fundamentally different environments compared to large enterprises. There are few reviews in the literature about the post-adoption phase and even fewer at SME level. Furthermore, to the best of our knowledge there is none with focus in ERP value stage. This review will fill this gap. It provides an updated bibliography of ERP publications published in the IS journal and conferences during the period of 2000 and 2012. A total of 33 articles from 21 journals and 12 conferences are reviewed. The main focus of this paper is to shed the light on the areas that lack sufficient research within the ERP in SME domain, in particular in ERP business value stage, suggest future research avenues, as well as, present the current research findings that could support researchers and practitioners when embarking on ERP projects.

Original languageEnglish
Title of host publicationProceedings of the 8th Iberian Conference on Information Systems and Technologies, CISTI 2013
Publication statusPublished - 25 Nov 2013
Event8th Iberian Conference on Information Systems and Technologies, CISTI 2013 - Lisbon, Portugal
Duration: 19 Jun 201322 Jun 2013

Publication series

NameIberian Conference on Information Systems and Technologies, CISTI
ISSN (Print)2166-0727
ISSN (Electronic)2166-0735

Conference

Conference8th Iberian Conference on Information Systems and Technologies, CISTI 2013
CountryPortugal
CityLisbon
Period19/06/1322/06/13

Keywords

  • benefits
  • Enterprise resource planning
  • ERP
  • performance
  • post-adoption
  • Small and medium enterprises
  • SME
  • value

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